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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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November 18, 2021

fast service. accommodating staff. easy drop off and pick up. efficient service. will go back again. More

by MONICABONDOC_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smeets
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Alarcon
Nov 22, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2021

Excellent service and fast answer, fully professional.,it was much faster answer than other dealers ,thank you. More

by alexbadillo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon
Nov 22, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2021

Service writers were great. Not sure if they rotated my tires. Pressures were all wrong More

by Butchnips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writers
Nov 17, 2021 -

Butchnips responded

I will be back. But I will be marking my tires next time

November 16, 2021

Good people working there service is fast and friendly I used all the time thanks More

by Gonzalezarturo465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 22, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2021

Lack diverse workforce at check in for service and at dealership. Wait time for oil change is longer than most quick oil change shops More

by Seabron22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No contact
Nov 22, 2021 -

Hawk Chevrolet of Joliet responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

November 15, 2021

People were very polite and nice to me they answer my questions and explain what they were going to do. I am happy! More

by swj_1247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie took me home and came back to get me
Nov 19, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

November 13, 2021

I had to wait a bit, as the man at the desk was on the phone. And I was early. That’s about the only negative thing I can say, really that’s wasn’t much. Car took less than an hour, it was clean when More

by BODEAN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
This was Hawk Subaru
Nov 15, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2021

Very good service, friendly staff! Had a recall on my cadillac they were able to get my car in right away! More

by Pamspug1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Petrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.

November 12, 2021

The Hawk team has solid experience. It's wonderful having trusted friends to work on your cars. More

by busymom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

November 10, 2021

Identified my problem and kept me informed every step of the repair. Repair completed on time. Everyone was very professional. More

by sharonreeve03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale in Service
Nov 13, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

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