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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
December 03, 2021

I had my car there since 8am for oil change and it got done at 2 pm. More

by CAPTNZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
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Dec 24, 2021 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 600-7621 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 02, 2021

Very helpful. Great service. Staff was very clear about what was happening and kept me updated through the process More

by iainfraser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Chu
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Dec 06, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

December 02, 2021

The service was fast and the staff was nice. Also the mechanics gave me a free car wash More

by BYRDLOVE76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanics
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Dec 06, 2021 -

Hawk Chevrolet of Joliet responded

Hello, thank you for sharing your positive experience! We hope you have a great day!

December 02, 2021

Auto taken in for a recall issue. After the required parts came in the service was completed in a timely manner. More

by aflor1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scheduling an appointment was easy and the personnel were very helpful.
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Dec 06, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we really appreciate your feedback! We hope you have a great day!

December 01, 2021

Services were completed on time and exceptional. They answered all of my questions promptly. Thank you More

by mtolliver1117
Recommend Dealer
Yes
Employees Worked With
Vanessa Alarcon
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Dec 04, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2021

Service writer was pleasant, prompt and professional. Service was accomplished as requested. A couple of special requests were asked for and accomplished. More

by M.simms132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
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Dec 04, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2021

The service department was on top of their game. The service adviser was extremely helpful. More

by VDELCORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 04, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2021

Very helpful and informative. Answered all questions we requested and the appointment and pick up time was very accurate More

by LYNNFLANAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have a name, but all help was appreciated
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Dec 04, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 29, 2021

Service was very prompt from the first phone call, and was kept informed throughout repair. Samatha and Kayla were the two employees who assisted me. More

by S.EAGAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samatha, Kayla, excellent very professional
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Dec 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

November 27, 2021

excellent service, polite and knowledgeable. the service team went above and beyond to get my vehicle road ready More

by desomiller2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jubeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Alarcon, Chester Patterson, Jesus Rodriguez, Martin Aguilar, Matthew Cameron
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Dec 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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