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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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January 06, 2022

The manager is very knowledgeable and providing good service. Thank their employees are good as well. More

by hasenqi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not work with above sales people
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 01, 2022

Went for a tire repair and rotation took 2 1/2 hours which is entirely too long to wait for that repair they should speed up their service More

by Schuberted ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

December 31, 2021

Service on the recall took twice as long as I was told it would take. I would not pay to have work done, I felt like I was lost in Service. When I bought the car was told anytime its in for Service it would More

by Automan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Jan 19, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. We strive to provide top quality service to every guest. We are sorry to hear your experience was not up to our standards. We want to make your experience here at Hawk Chevrolet of Joliet a great one! Please don't hesitate to reach out to us directly so we can assist you further.

December 31, 2021

Good service was accommodated with a loaner car check engine light came on I was kind of disappointed that the peace in the front of the car a sensor was hit with a small rock it was not covered under wa More

by mecheryldant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 31, 2021

Courteous And friendly staff Check in was quick and easy Promptly greeted. Well definitely come back. More

by SEFF946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 31, 2021

Great personalized and professional service from the team at Hawk Mazda Joliet! Very prompt and courteous! More

by 2016 Mazda CX-5 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

December 30, 2021

Great service and friendly. Never did get my paperwork though. That was disappointing..I called and came in..still no paperwork More

by LISARN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 19, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, Thank you for your feedback on our great service! Your complete satisfaction is very important to us, so we want to make sure we address and handle all of your needs and concerns. Please reach out to us directly and we will be able to assist further.

December 29, 2021

Robert Martinez was a great help! I really appreciate the effort they take in getting me in and out promptly. Best service all around More

by Diego morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Martinez
Jan 19, 2022 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

December 23, 2021

Easy to schedule, good work, great customer service, comfortable waiting room, adhere to mask mandate. More

by charlotte garrabrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 28, 2021 -

Hawk Chevrolet of Joliet responded

Thanks Charlotte! We always want to hear back from our clients and we're glad you had such a positive experience with us!

December 23, 2021

Ryan Burton and Samantha Iacobelli were very helpful and went out of there way to make sure I was satisfied. More

by LUSTER92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burton. Samantha Iacobelli
Dec 28, 2021 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

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