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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews
Call Service Center (815) 214-9907

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

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January 13, 2022

Takes to long to service vehicles. Waiting period is at least an hour too long More

by Cedricxcal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fredi Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

Hawk Chevrolet of Joliet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Service Manager, Bill Webb at (815) 773-2156

Mar 23, 2022 -

Cedricxcal responded

How do you intend to rectify it?

January 13, 2022

Accommodated my appoint change to fit me in while I was in the vicinity. Excellent customer service. More

by Jlopez09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 12, 2022

Friendly staff gets the job done. Always respectful helps in every matter. It’s been five years since I bought my 2017 Chevy Silverado. More

by eibmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 12, 2022

Bringing the car in was smooth and easy. Justin, Service Advisor, was friendly, knowledgeable and personable. Picking the car up was easy and brief. Justin explained everything that was done in his friend More

by drs.srs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justiin, Service Advisor
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Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2022

The time it took for an oil change and tire rotation was longer than an hour. More

by PLH60447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in Service Dept
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Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 10, 2022

Our service representative, Jeff, is the best. He always takes care of us and gets out the door quickly. He explains everything very well and the work is always done right the first time. More

by Walter.frank11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert-5 stars
Report | Print
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2022

Great customer service, the dealership keeps me informed when working on my ve·hi·cle. Nice people feels like family when I getting my Chevy Siverado 25000HD Truck service it runs great!!! Happy New Year More

by Big Country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service department
Report | Print
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 10, 2022

Friendly employees hardly had to wait to check in. Found problem to my issues and in a few hours I was done. More

by carrillomsoccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Patterson
Report | Print
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 08, 2022

Luis The best.. Good person and kind … 100% QUALITY …atento amable y muy servicial el mejor… More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa The best
Report | Print
Jan 19, 2022 -

Hawk Chevrolet of Joliet responded

Hola, gracias por tu tipo palabras y esta maravillosa evaluación! Valoramos sinceramente su negocio y esperamos su próxima visita!

January 08, 2022

I believe it was Luis that helped us. He was amazing and very helpful thanks More

by JMDJB83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis service department
Report | Print
Jan 15, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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