Back

Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,873 Reviews

2,873 Reviews of Hawk Chevrolet of Joliet - Service Center

Sort by
January 31, 2022

Poor communication. Lack of explanation. Slow work. Did not return calls. Will not recommend at all More

by KENLYNNVAUGHN111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Feb 24, 2022 -

Hawk Chevrolet of Joliet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our Service Director, Bill Webb at 815-773-2156 so we can work towards a resolution. Thank you for bringing this to our attention. We hope to hear from you soon.

January 30, 2022

Just a good team of wonderful people to work with. From sales to service and in between. More

by mjbcebjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John King
Feb 01, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 30, 2022

60 month service was completed in a short period of time. The only downside to connecting the battery to change the spark plugs is that the front power windows had to be reprogrammed by the owner. More

by birdseye13237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Colbert
Feb 01, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 30, 2022

We’re able to answer all my questions about my car The service writer was very knowledgeable More

by NANCYKOTMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Feb 01, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 28, 2022

Service was right on . I was happy to see women in the department. She was very well in representing the dept. service was good. More

by EVEU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 01, 2022 -

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!

January 28, 2022

My review is concerning Hawk Subaru located in Plainfield Illinois. Hawk Subaru has the best service department I’ve any auto dealership I have ever worked with I had another positive experience January 26 w More

by toyotanomore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
Feb 01, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

January 27, 2022

I am happy with the service from Hawk. I was able to get my vehicle serviced quickly. More

by SAKSN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the service writer I worked with.
Jan 29, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

January 27, 2022

Everyone was very respectful and professional and kept me informed of what was going on with my vehicle More

by rogersweeney62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason the rep
Jan 31, 2022 -

Hawk Chevrolet of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2022

Justin was great! He explained exactly what was happening and approximately how long it would take. Checking back with me several times to let me know where he was in the process. More

by jmcneil17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
Jan 28, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please don't hesitate to reach out if there's anything additional we can do for you.

January 26, 2022

Service department is great to work with and treat you like family. Dan and Bill are excellent and kept me in the loop through my service visit! More

by sledhead134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Petrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Webb
Jan 28, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are so happy to read such a great review about Hawk Chevrolet of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
104
...