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Hawk Chevrolet of Joliet - Service Center

Joliet, IL

4.6
2,872 Reviews

2,872 Reviews of Hawk Chevrolet of Joliet - Service Center

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November 16, 2023

Intake easy. Wait area friendly. Staff communiates well. Helpful suggestions and information about services available without pressure. More

by ALNMJ75
Recommend Dealer
Yes
Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 16, 2023

They were able to get me in same day I called. I couldn’t believe it. Definitely going back. More

by MIKEKINZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Calisti
Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

November 15, 2023

Dishonest person. Lying to a customer consider us disrespectful . This person does not deserve to work for this company. More

by TAHA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Bill Webb at 779-260-4270 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 15, 2023

Very nice customer service very courteous. Lewis was great. I also spoke to Joshua Lewis in the sales department. He was very nice and friendly. More

by GV630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis F., Joshua Lewis
Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2023

I called on Wednesday evening and spoke to Nicole. I was thoroughly impressed with her professionalism, friendliness and getting me in for an appointment on Thursday morning. Angus was very professio More

by nikegal1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Hawk Chevrolet of Joliet responded

We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 13, 2023

Dealership is very clean, organized, and they were fast when working on my vehicle. Jennifer Gibbs was very helpful More

by JENNA4906
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gibbs
November 11, 2023

Nice people and everything on time But one detail the secretary is no friendly but More

by MANCERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We hope to see you soon!

November 11, 2023

Called Manny told him what the problem was with the truck. He got in my in pretty quick to get it serviced even got me a loaner vehicle for the time it was being worked on...highly recommend More

by WENDELLFARRIES33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 14, 2023 -

Hawk Chevrolet of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 09, 2023

Brought my car back to Hawk for another oil leak. Hawk and Hector did an excellent job of getting my car in and serviced More

by TEAMSTERTONY179
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Ortiz
Nov 13, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

November 09, 2023

Friendly people. Clean waiting room. Good popcorn. Close to where I live. Coupon helped with cost. More

by harptwo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
Nov 13, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

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