Hawk Chevrolet of Joliet

After taking some time with my husband to walk around the lot, we were welcomed by Jonathan. We explained why we were there and he was very nice to us as he showed us the way to exactly what we were looking lot, we were welcomed by Jonathan. We explained why we were there and he was very nice to us as he showed us the way to exactly what we were looking for. After he allowed us to take a test drive without him (due to the fact that we were looking for a single cab pickup truck) he brought us inside and explained all of the options to us. He was not like the stereotypical car salesman at all. We were laughing and joking the entire time! We really feel like we made a new friend! He has even contacted us after the sale to make sure we are completely satisfied, and even asked us if we have any further questions! I would definitely recommend this dealership and especially Jonathan to anyone! More

very nice salesman, considerate and knew about the inventory. complete staff was awesome. good inventory and was given a fair trade in value for my car inventory. complete staff was awesome. good inventory and was given a fair trade in value for my car More

I have come to Bill Jacobs for a long time and my mom has purchased several cars from here as well. I like the friendliness of the service crew and the salesman I work with try to go above and beyond for my purchased several cars from here as well. I like the friendliness of the service crew and the salesman I work with try to go above and beyond for myself and my family. More

I have being doing business with Bill Jacobs for yrs. my one and only FAV. is Little Joe he is the best Friend for making business with a very fair /good caring Sales person I have bought 3 cars from him an one and only FAV. is Little Joe he is the best Friend for making business with a very fair /good caring Sales person I have bought 3 cars from him and I'm very happy to of gotten from him I took 2 of my girls to get cars from him and they are very happy with thier cars Little Joe i'm so happy to have done business with you all this years keep up the good work you are the best More

Bought an Equinox from them several years ago. Have had the vehicle into their service department 6 times because whenever it rains the spare tire well fills with water, a problem they've never fixed. Fina the vehicle into their service department 6 times because whenever it rains the spare tire well fills with water, a problem they've never fixed. Finally after a downpour, water splashed out of the well and shorted out the lock on the rear hatch. There is no manual release on the door so it can't be opened. That's a huge problem for me since I am disabled and store my chair in the back. Took it to Jacobs and they said it was normal wear and tear and since it was no longer under warranty it would cost me almost $600 to fix it even though they were too incompetent to fix the problem with the leak . More

I CAME INTO THIS DEALERSHIP WITH DOUBT. I WAS UNSURE IF I WANTED A CAR. I WENT IN TO LOOK. I WAS APPROACHED BY A SALESMEN JIM PAULUS. HE WAS VERY PROFESSIONAL AND FULL OF KNOWLEDGE. HE GAVE ME INFORMATION ON WANTED A CAR. I WENT IN TO LOOK. I WAS APPROACHED BY A SALESMEN JIM PAULUS. HE WAS VERY PROFESSIONAL AND FULL OF KNOWLEDGE. HE GAVE ME INFORMATION ON A FEW CARS THAT I WOULDNT NORMALLY HAVE LOOKED AT. I WAS COMFORTABLE TALKING WITH HIM AND THIS IS WHY I CHOSE TO BUY FROM BILL JACOBS. THE PEOPLE WERE GREAT, THE EXPERIENCE WAS GREAT, I WOULD RECCOMEND THIS DEALERSHIP AS WELL AS JIM TO ANYONE LOOKING TO BUY OR THINKING ABOUT BUYING. THANK YOU JIM AND BILL JACOBS FOR MY NEW CAR! More

Joe Rybczyk and JoeGilbert were very friendly. They made me feel important and that they really cared about doing good by me. They worked diligently to make sure I left a happy customer. Indeed I did leave me feel important and that they really cared about doing good by me. They worked diligently to make sure I left a happy customer. Indeed I did leave a happy customer. Because of my experience with Joe & Jim I will continue to do buisness with Bill Jacobs. As soon as I left I called friends to recommend Bill Jacobs. I even posted my good experience a tBill Jacobs on my face book page. More

Both Chris and Stephen were very friendly and honest, straight forward, but most important - not pushy Salesmen. I indicated what I wanted immediately upon meeting them and both showed an interest and d straight forward, but most important - not pushy Salesmen. I indicated what I wanted immediately upon meeting them and both showed an interest and dedication to meeting my wishes through the entire experience. More

We had a wonderful experience with Stephen Durham. He was very knowledgeable and easy to speak with. He went to great lengths to ensure our experience buying a new car was positive. However, to our great very knowledgeable and easy to speak with. He went to great lengths to ensure our experience buying a new car was positive. However, to our great displeasure, the check engine light on our brand new 2013 Malibu went on 6 days after purchase. We then had to take the vehicle to a local dealer because Joliet is too far away to drive with the check engine light on, and we didn't want our car towed that far either. The car was in the shop for 4 days because the transmission control module was shorted out, we were told. We did not have a good experience at Sunrise Chevrolet when they promised our car would be back to us in 3 days, and when we called to check on our car we either received an attitude from the man working with us or he had "went home early for the day". Sunrise Chevrolet seemed to put our car at the end of their to-do list because we hadn't purchased it there. They even asked us why we didn't take it back to Joliet as if they didn't prefer to have our business. More

Chris called me with an offer to trade up to a new vehicle. He was very straightforward as to the reason for the offer as well as the numbers. He was delayed when I came in to discuss it, so Steve hel vehicle. He was very straightforward as to the reason for the offer as well as the numbers. He was delayed when I came in to discuss it, so Steve helped me out. They were both extremely courteous, efficient and helpful. I really don't like the vehicle buying experience, but they made it truly enjoyable. No arguing, no pressure - just honest answers and a lot of effort to make the deal better than I had thought possible. I look forward to working with them in the future. More