Hawk Chevrolet of Joliet

I have bought many cars over the last 40 years..some new and some used from different dealerships. Since I live in a smaller city, not Joliet, I always felt that I would get a better deal & be treated bett and some used from different dealerships. Since I live in a smaller city, not Joliet, I always felt that I would get a better deal & be treated better in the local smaller towns, a big dealership doesn't care or go out of their way OR so I thought but my latest experience with Diego Rivera has changed my mind. From the first conversation I had with Diego he was very interested in what I wanted and pursued it as well as other options to give me the best vehicle ever. What started out as an inquiry for a 2010 Cadillac ended up as a lease on a new 2012 Cadillac , he and Josh Casey worked magic to get me a car I did not think I could ever afford...they were diligent in pursuing options that were available to me to help me get what I wanted. They were both so friendly & concerned about my comfort while I was waiting for the appraisal on my trade in as well as waiting on the paperwork to be finalized, they made me feel that they wanted to put me in this vehicle under terms that I could afford, they made it all seem so simple and they both truly care about giving good customer service and that's the name of the game....Customer Service is important! I will definitly recommed Diego to anyone I know that will be looking for a new car, he is a true, caring professional! I will be back at then end of my lease, this is the BEST experience I have ever had buying a new car & I Thank You for that!!!! This dealership is AWESOME!! More

This is my 2 nd time buying from little Joe. Joe and my This is my 2 nd time buying from little Joe. Joe and my husband surprise me with my new car for my anniversary . All the way even with a big purple This is my 2 nd time buying from little Joe. Joe and my husband surprise me with my new car for my anniversary . All the way even with a big purple ribbon. Best day ever! After my husband and Joe were in cahoots by telling me I couldn't afford Thank you so much! Also thank you Sammy Serrano! Kathy spiller More

I came in to look/buy a new car. Jim was very attentaive to all my wants and needs. He was so easy to talk to and get along with. He made sure I was in out as quick as possible, seeing as I had work that da to all my wants and needs. He was so easy to talk to and get along with. He made sure I was in out as quick as possible, seeing as I had work that day. More

Diego Rivera is no ordinary car salesman. From the moment I walked in the door he was friendly, courteous and helpful. I've bought a lot of cars in my life and can honestly say he's the best. He didn't get i I walked in the door he was friendly, courteous and helpful. I've bought a lot of cars in my life and can honestly say he's the best. He didn't get impatient when I couldn't decide which interior I wanted. He found exactly the car I wanted on the lot, it had just come in and wasn't even listed in the inventory yet, so kudos to Diego for going the extra mile there. Then, when I decided to test drive the car we left the dealership and since my husband was home, not feeling too well, I said that I wouldn't be able to finalize the deal until I was sure he liked the car too. No problem! Diego said let's go to your house and show it to him. Well, I said I live almost 30 miles away and he didn't hesitate...he told me to go for it. 30 minutes later we were almost to my house when my hubby called and said what's for dinner? Since I was all wrapped up in car buying I didn't know what to do about that and Diego said let's go to the grocery store and get him a roast chicken. So away we went to our local grocery, which is another five miles out of the way. Finally we arrived at my house and the husband loved the car. He talked to Diego about the bottom line, what he was willing to pay, etc. and that if Diego could work that miracle the car was ours. Off we went back to Bill Jacobs Cadillac and sure enough Diego gave us a ridiculous price out the door. Amazing! No haggling! By this time it was 8:30 p.m. and Diego rushed my new Caddy through the prep stages and by 9 p.m. we were on our way back home with Diego and his brother following so that we could get my old vehicle and my new vehicle both back home. Long story short, this experience was so much fun. I love Diego and his brother Noel is a sweetheart too. Please don't hesitate to give Diego a chance to sell you a car. He's a great guy. Enough said. More

Ruben T. And Joe Fosco went over and beyond of what I was expecting from a dealership! The whole car experience was easy quick. No high pressure and great prices right off the bat. LOVE MY CHEVY!!! expecting from a dealership! The whole car experience was easy quick. No high pressure and great prices right off the bat. LOVE MY CHEVY!!! More

I have been to a lot of car dealers but Jim was the best one. He was very helpful and very knowledgeable! Most car dealers you can easily tell just want your money and pressure you, but Jim respected my nee one. He was very helpful and very knowledgeable! Most car dealers you can easily tell just want your money and pressure you, but Jim respected my needs and was very polite and the guy sure knows a lot about cars. I was impressed! I was planning on buying a car from him until my mom suprised me with a car for my birthday but I know my next car I plan on going back to Bill Jacobs and ask for Jim to see what they have. He is very easy going, nice, friendly and knows A LOT about cars! More

Very satisfied with dealership and salesman ( Gary Baggett ) wonderful experience and would definitely recommend to friend - family. If I ever need another car Bill Jacobs will be first on my list, an Baggett ) wonderful experience and would definitely recommend to friend - family. If I ever need another car Bill Jacobs will be first on my list, and hope to maintain a repertoire with dealership for scheduled maintenance and any needs. More

My salesman, James Wolff, was very helpful when I came in looking for a new car. He found me a great car in my price range that had everything that I was looking for. I would definitely buy another car fro looking for a new car. He found me a great car in my price range that had everything that I was looking for. I would definitely buy another car from James as he made my car shopping experience very pleasant and easy. More

My family and I have purchased several cars from this dealership. James Wolff has been our sales person and will remained our salesperson as long as he is working there. Great customer service!! dealership. James Wolff has been our sales person and will remained our salesperson as long as he is working there. Great customer service!! More

This is a great Dealership! Friendly customer service. Very helpful with all our needs, They also have a great service department!! I would return for further services... Very helpful with all our needs, They also have a great service department!! I would return for further services... More