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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,446 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,446 reviews

June 05, 2020

Amazing Everyone was friendly and helpful. Made the experience Awesome. Was able to get the subaru ascent in my price range with the options I wanted. More

by BULLSHOOTER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Widuch
June 05, 2020

No social distancing when I was there in April. No chairs set up or requirement for people to wear masks. Dennis sold me the car he was grea. More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Dennis Wolff, Justin Weck
June 05, 2020

The female lady that works in service has the absolute worst attitude ever!! I left without getting help... she needs to work on her service More

by MALIKAGRIFFIN
Recommend Dealer
No
Employees Worked With
Not sure if her name, I believe it begins with an M!
Jun 22, 2020 -

Hawk Chevrolet of Joliet responded

I am very sorry to hear about someone not helping a customer. Please call or email me so I can follow up and help you with whatever you may need. Sincerely, Michael Hayes Customer Experience Manager mhayes@hawkauto.com 815-773-2156

June 05, 2020

I was greeted immediately by friendly and helpful staff. Danny Dutkiewicz the sales consultant discussed with me what type of car I wanted and helped me through the process of acquiring the car. More

by RKURLAK01
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Ed Wambaja
June 05, 2020

Pretty slow. I had an appointment and it still took 2hrs for a oil change and tire rotation. Tire we filled to 40 psi. Definitely annoyed More

by cmpedersen68
Recommend Dealer
No
Employees Worked With
Did meet any of the people listed
Jun 22, 2020 -

Hawk Chevrolet of Joliet responded

Hello, I am very disappointed that you service visit took so long, that is not what we expect to happen. Please call or email me so I can apologize in person and offer compensation for your time. Sincerely, Michael Hayes Customer Experience Manager mhayes@hawkauto.com 815-773-2156

June 05, 2020

I think this dealership is fantastic. The people there are very courteous and understanding for a person needs and wants. They are caring in every way. More

by Romona Curry
Recommend Dealer
Yes
Employees Worked With
Tom in finance., Mark Catuara, Chester Patterson
Jun 09, 2020 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 04, 2020

service with a smile Excellent service. would highly recommend Hawk Chevrolet of Joliet . During this pandemic time, service people followed guidelines for safety and wa More

by ZIGROSSIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Chu
June 04, 2020

Good experience Car buying is never an enjoyable experience but a necessary one. I was very impressed with the salesman I dealt with, Chad Smeets. Chad was low press More

by loriwilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smeets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Catuara
June 04, 2020

Always satisfied with the service , prompt and efficient... most employees were wearing PPE, spacing for customers was well thought out... thank you for your work... More

by BILLBAZIL
Recommend Dealer
Yes
Employees Worked With
Allison in service
June 04, 2020

It’s a weird time in the world. Social distancing and non stop hand cleaning. For an oil change and recall update. Work was fine More

by Todd
Recommend Dealer
Yes
Employees Worked With
Robert 5 stars
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