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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,446 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,446 reviews

June 16, 2020

Dealt with Chester, the salesman, and Mark, the manager. Both of them couldn’t have been nicer and they were very easy to deal with. More

by Paul S.
Recommend Dealer
Yes
Employees Worked With
Mark Catuara, Chester Patterson
Jun 19, 2020 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet Of Joliet. If you're ever in need of more help, please let us know!

June 16, 2020

Very disappointing. It was my first time going here and it will be my last. I had to leave my car overnight. Next day I picked it up and as I drove away I started to notice how dirty it was. The inside was More

by RRA426
Recommend Dealer
No
Employees Worked With
Mika
Jun 24, 2020 -

Hawk Chevrolet of Joliet responded

I am very sorry to hear about your experience. That is not how your visit to our dealership is supposed to be handled. I want to apologize for the issues you had and offer a no charge, complete detail of your vehicle. Please call or email me. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

June 15, 2020

They could not get me the financing I desired and my payment would gave been too high. They advertised 0%. I just bought a car from them in February and was disappointed in the financing options. More

by j13810
Recommend Dealer
No
Employees Worked With
Nestor Urrutia
Jul 02, 2020 -

Hawk Chevrolet of Joliet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact our Customer Care Manager, Daryl Woltman at 815-741-6993 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 15, 2020

Very friendly and professional quick service very clean area. Work done on time part that was not in stock ordered and waiting for installation at dealer More

by Joedaddy104
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jun 19, 2020 -

Hawk Chevrolet of Joliet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

June 15, 2020

Everyone I talked to was very polite and very professional even with wearing our masks. Oil change was quick turn around...Thanks also for the car wash More

by Wlenoxboy
Recommend Dealer
Yes
Employees Worked With
Brittany , Tim Christ
Jun 19, 2020 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2020

The guys are great and the service was fast. Although they forgot to refill the gas tank, Justin took care of it. I object to MINIMUM number of words. More

by BHOLDIMAN
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jun 19, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Hawk Chevrolet Of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2020

The service writer crew was very helpful. They were friendly and concerned about the problem I had with my vehicle. I also want to complement the service technician as he continued to work on the probl More

by Bob
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mica, service technician Billy P. , Mike Hayes, Tim Christ
Jun 16, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

June 14, 2020

It was a great one Martin Knew what I was looking for and was able to find one on the lot and in the color I wanted,. Martin took his time with me and explained all the More

by maryann.kwilosz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Jun 16, 2020 -

Hawk Chevrolet of Joliet responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear you found our team was so knowledgeable and helpful. If you have any further questions, please don't hesitate to reach out, and have a great day!

June 14, 2020

Took my truck in for a recall for a brake issue. When I got it back the brake caliper guard was bent and rubbing making noise. Had to pay another shop to look at it and bend it back More

by JBOGART812003
Recommend Dealer
No
Employees Worked With
I didn’t work with anyone of these people
Jul 08, 2020 -

Hawk Chevrolet of Joliet responded

I am sorry to hear about what happened on your visit. After investigating your recall, which was a software update to the brake system, it would appear while rotating your tires the tech must have inadvertently bent the caliper shield. I do apologize for what happened to you and your truck. Our goal is excellent service on every visit and we did not provide that to you. please contact me by phone or email so I can compensate you for having it fixed elsewhere. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

June 13, 2020

Rude to customers , mistakes made by company ( Finance department),management calls and scream at customers. Management calls about my loan, and has the wrong information about my loan. More

by MIKAG2030
Recommend Dealer
No
Employees Worked With
Mark Catuara, Angel Del Toro, Chester Patterson, Ed Wambaja, Luis Velazquez
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