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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,362 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,362 reviews

October 02, 2023

After having the 60,000 mile service, my car still does not idle smooth, I have to bring it back again for the 3rd time time, Plus I am missing some hardware, the deanship technician forgot to put all of More

by CJMUZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Oct 04, 2023 -

Hawk Chevrolet of Joliet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Bill Webb at 779-260-4270 when you have a chance. Thank you, and we look forward to hearing from you.

October 02, 2023

Always helpful. I was running behind and they still helped me schedule. Angus is always my guy I like to go to. More

by Jabo800
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Chu
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Oct 02, 2023 -

Jabo800 responded

Great service team to work with.

Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2023

Got an appointment easily, Jennifer was efficient and nice, my vehicle was quickly in and out of service! More

by Smk1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2023

It is very good service but a little far. Need a long lead time for loaner car when putting in the shop’ More

by CHRIS_CLLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
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Oct 03, 2023 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2023

Friendly service and knowledgeable. My car was ready as indicated. Great price for four tires. More

by TFSchulte69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2023

Scheduled a 30,000 maintenance visit. Everyone was nice to work with and they explained everything. Asked for questions, and quickly finished. My car was washed, and the bill dry reas More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember.
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Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2023

Very good service. Service advisor kept me updated and reviewed the cost with me. He explained why it needed to be done. Waiting area is nice, easy to get work done whi More

by rhazen86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
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Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2023

Purchase in the car was fantastic. However, I had an issue with my steering wheel. After many unreplied, phone calls and emails, I pretty much just got over the fact that the service d More

by Jennmartin88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Gibbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Hawk Chevrolet of Joliet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 30, 2023

Sent my niece into handle my service today. That must mean that I trust the service department. More

by COCKERSHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince in Service
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Oct 02, 2023 -

Hawk Chevrolet of Joliet responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2023

Working with Melanie and Tim was absolutely spectacular! He took the time to get me accurate pricing and spectacular deal on my trade ! He was extremely knowledgeable on the truck and features as well ! More

by Boring sales
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Hurt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
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Oct 02, 2023 -

Hawk Chevrolet of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please don't hesitate to reach out if there's anything additional we can do for you.

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