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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,361 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,361 reviews

November 18, 2023

Sat in the waiting area for an extra 15 minutes before noticing a phone call from the dealership stating that my service was done. So I basically wasted at least 15 minutes because the service writer coul More

by frigacz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angus Chu
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Kelvin Nunez at (779) 260-4270 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 18, 2023

Always outstanding service. That's why I chose Hawk for my 4 tire replacement rather than a tire store. All of my service work is done at Hawk. Angus is an excellent service rep More

by RACEFAN71
Recommend Dealer
Yes
Employees Worked With
Angus Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Chu
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Dec 29, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon! Sincerely, Kelvin Nunez Service Manager

November 18, 2023

No problems. Very comfortable wait. I've always bring my Cadillac there for service. I've never had a problem. More

by Mike K
Recommend Dealer
Yes
Employees Worked With
Gary Calisti, Gary Calisti
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Nov 21, 2023 -

Hawk Chevrolet of Joliet responded

Mike, thank you for taking the time to let us know how we did. We hope you have a great day!

November 18, 2023

Everyone is very helpful and kind. The service pice was very reasonable as well. Thank you More

by lmstrnad
Recommend Dealer
Yes
Employees Worked With
Renee
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Nov 21, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 18, 2023

Top notch service from the first call to vehicle pick up! I like the updates via text and the video was a nice touch as well. More

by idom231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran at Subaru
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Nov 21, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 18, 2023

They satisfy my need and wasn’t expensive. Realize the small mistake and fixed it. More

by Juicee72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

November 17, 2023

Very pleased with time of service and on time , dealer waiting room is very clean and comfortable More

by Garyndeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in sales and Jennifer
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Nov 21, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Bait and switch. Got to be careful with these people. Advertise one car, but its on loan, and want you to come see a more expensive car. More

by Heelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Anderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Care Manager, Daryl Woltman at 779-260-4311 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 16, 2023

The service was excellent. Kept me informed and repaired the vehicle properly. Will definitely be back More

by DAVID.TALBOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mullin
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Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2023

Everyone is knowledgeable and very helpful. My daughter enjoys the popcorn. Lots of customer service training. It shows More

by SUNSHINE3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the persons name, Zac Bennett
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Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

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