Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,446 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
Contact Dealership
View Awards

2001 W Jefferson St

Joliet, IL

60435

Directions

By Type

Showing 4,446 reviews

September 27, 2021

I called for service on my Mazda CX5 but was instructed to bring my vehicle to the Chevy service center address. Hawk Chevy checked in my Mazda and took some info from me. I left and 3 hours or so later More

by BRANDON
Recommend Dealer
No
Employees Worked With
Don't remember
Report | Print
Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we regret to hear that you had this experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

September 25, 2021

I was glad that the service department was open to take care my vehicle. Really good customer service I will be back More

by tellis168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Alarcon, Martin Aguilar
Report | Print
Sep 27, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

Very friendly told me Approximately how long it would take for the service Explain what they were doing More

by WRIGHT794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Aguilar
Report | Print
Sep 27, 2021 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

Was greeted immediately as I walked into the service department. Everyone was very pleasant. Would definitely recommend Hawk to everyone. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 27, 2021 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

September 24, 2021

Zack when above and beyond to accommodate my extremely busy schedule. I will recommend friends and family to see Zack personally. More

by Chmelion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Bennett
Report | Print
Sep 27, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zack here at Hawk Chevrolet of Joliet! Thanks again for the recommendation, and have an amazing day!

September 24, 2021

When we bought this Subaru Forester, Hawk is the dealer who got us the car. More

by JSYBILP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Sep 27, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2021

I was in for an oil change and tire rotation which took over an hour with an appointment no communication in between did not find my service advisor friendly at all More

by joan_traynham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Sep 23, 2021 -

Hawk Chevrolet of Joliet responded

Joan, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 23, 2021

Great service and great and they fix the issue I was having. I will keep coming back. More

by georgieboy2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Patterson
Report | Print
Sep 25, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 23, 2021

I appreciate Jennifer helping me out with my service. The dealership where I purchased the vehicle is on strike. I needed service and Hawk made it happen. Thank you. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
September 22, 2021

Friendly staff. However, even with having an appointment, I was there for almost 2 hours. More

by Juana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Oct 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi Juana, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to Service Manager, Bill Webb at (815) 773-2156 to speak to our manager directly.

1
...
171
172
173
...
445