Hawk Cadillac of Joliet - Service Center

They took me as soon as I arrived. Live it. In and out with in a few hours with in a few hours More

At this point I'm wondering if not resolving my issue is intentional. I've been back for the same issue twice and still dissatisfied intentional. I've been back for the same issue twice and still dissatisfied More

Drive up oil change/tire rotation was complete in about 60 minute. Vehicle was washed and clean. Customer waiting area was clean and well appointed. 60 minute. Vehicle was washed and clean. Customer waiting area was clean and well appointed. More

towed in with an electrical problem got me back on the road and even took care of my recall at the same time. Matt S. road and even took care of my recall at the same time. Matt S. More

When you have a diagnostic appointment and an oil change at a specific time (1:00)I you should not have to wait for it to be done 5 or 6 hours later. It stated on the work order that I would be waiting whil at a specific time (1:00)I you should not have to wait for it to be done 5 or 6 hours later. It stated on the work order that I would be waiting while my car was worked on. A short while later I was told that the work might not be done until closing or maybe the next day.. This was not what I understood was to be done. BUT POSSIBLY THE NEXT DAY? What is the point of making an appointment? I realize work does not always begin exactly at the time scheduled, but this was ridiculous. More

Did everything that they were going to do good job More

Always great service you can always count on here at Hawk! Hawk! More

Oil Problem dash message popped up when driving in Joliet and I called OnStar for diagnostic investigation. OnStar contacted Hawk Cadillac who scheduled a prompt appointment. Tim Christ expertly handled the and I called OnStar for diagnostic investigation. OnStar contacted Hawk Cadillac who scheduled a prompt appointment. Tim Christ expertly handled the vehicle issue and my problem is solved. More

with so many other oil change places closer to me, i'm glad you guys have the right oil for my car. thanks so much. glad you guys have the right oil for my car. thanks so much. More

Easy to schedule! Took care of my vehicle immediately. Was finished in no time at all. They took precautions with the interior. They washed my vehicle, though water spots were all over it, it was nice to Was finished in no time at all. They took precautions with the interior. They washed my vehicle, though water spots were all over it, it was nice to have it cleaned. More