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Hawk Cadillac of Joliet - Service Center

Joliet, IL

4.2
161 Reviews

161 Reviews of Hawk Cadillac of Joliet - Service Center

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October 23, 2022

Excellent service writers. Repair and service work always done quickly. I get a good feeling about the place. Being a dealership, I can trust the work is being done by certifie More

by CADDY999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
Nov 05, 2022 -

Hawk Cadillac of Joliet responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2022

My experience was great I had a recall for my 22 XT5. every thing was done. Very good experence. More

by RBOTTOMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2022

My customer experience was great. My service advisor kept me posted on the progress of repairs on my vehicle. More

by whttsandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
Sep 28, 2022 -

Hawk Cadillac of Joliet responded

Whttsandra, Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2022

My customer experience was great. My service advisor kept me posted on the progress of my vehicle. More

by whttsandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Brown
Sep 25, 2022 -

Hawk Cadillac of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Once again Cadillac Service is outstanding. They strive to make you satisfied. I wouldn’t go anywhere else. More

by RHUNTNDVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Sep 25, 2022 -

Hawk Cadillac of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2022

I agree "Friendly and helpful staff. Car shuttle guy good too. Shop and dealership were clean and nice." David the Service guy was great. More

by sonic306090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 09, 2022 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2022

Came in with my check engine light on. They took it in and repaired what needed to be done ASAP. More

by KEnt
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 09, 2022 -

Hawk Cadillac of Joliet responded

Hi Kent, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2022

Friendly and helpful staff. Car shuttle guy good too. Shop and dealership were clean and nice. More

by MARK.SCAGGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Hawk Cadillac of Joliet responded

Mark, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hawk Cadillac

Aug 31, 2022 -

Hawk Cadillac of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2022

We attended last Saturday's Service Fair and were treated first class by all who we came in contact with which includes service personnel, vendors and porters particularly Ryan Burton & Kevin. We decided to More

by Mike Mayr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burton & Kevin
Aug 28, 2022 -

Hawk Cadillac of Joliet responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

Beautiful Service Department. Fast, Courteous. I Feel Confident with them servicing our car:) They will be the only dealership servicing our car. Ex Firestone Man, I had a bad More

by sonic306090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Moore
Jun 24, 2022 -

Hawk Cadillac of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 24, 2022 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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