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Hawk Cadillac of Joliet - Service Center

Joliet, IL

4.2
161 Reviews
Call Service Center (815) 600-7027

161 Reviews of Hawk Cadillac of Joliet - Service Center

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March 19, 2023

we brought our cadillac xt4 in for an oil change and tire rotation . we were told it would take about an hour and a half . we got a phone call a half hour early saying it was ready . great service !! More

by rwhoyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Ewings
Report | Print
Mar 21, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 22, 2023 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

Very prompt customer service was very excellent you guys deserve 5 stars and fast for what I had done. More

by kmanbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I knew his name
Report | Print
Mar 11, 2023 -

Hawk Cadillac of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2023

Had no issues. Was in and out at allotted time. Service rep efficient and friendly. More

by Rapovich@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Mullin
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Feb 27, 2023 -

Hawk Cadillac of Joliet responded

Hi Rapovich, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 01, 2023 -

Hawk Cadillac of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

Had a good experience with Mindy. They put me in a beautiful car, very happy. More

by SEANONEILLFOID
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Cadillac

Feb 01, 2023 -

Hawk Cadillac of Joliet responded

We're so happy we were able to help you out! Thank you again for choosing Hawk Cadillac and we hope to see you again.

January 21, 2023

Took care of what needed to be done, and got the job done when promised More

by CADDYDOC57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Report | Print
Jan 23, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Jan 24, 2023 -

Hawk Cadillac of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Hawk Cadillac and we hope to see you again.

January 04, 2023

Thankful for the excellent service and also the use of a loaner vehicle while my vehicle was being repaired. More

by Mike Mayr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burton
Report | Print
Jan 06, 2023 -

Hawk Cadillac of Joliet responded

Hi Mike, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

Rocky was awesome helping me get a car with my credit. The manager was cool too and apologized for the wait . More

by BRYAN.SALINAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco
Report | Print
Jan 05, 2023 -

Hawk Cadillac of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Jan 06, 2023 -

Hawk Cadillac of Joliet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 07, 2022

The service manager Bill Webb was exceptional I had a difficult and expensive repair to my 2015 Escalade ESV 75000 miles. He was knowledgeable and extremely helpful could not have been happier. More

by Ed53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bill Webb
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Dec 09, 2022 -

Hawk Cadillac of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2022

My exact was very good my sales manager john glussk very helpful explaining my options More

by BILLHAMMON24
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John glussk, Tim Thorn
Report | Print
Nov 22, 2022 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2022

Good service & fast. Service was still under warranty. No issues at all. Everyone was very nice. More

by MIKDEB88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Hawk Cadillac of Joliet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 08, 2022 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

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