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161 Reviews of Hawk Cadillac of Joliet - Service Center
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October 07, 2019
Schedule Oil Change I had an scheduled oil change at 10:45. From the beginning everybody wad very polite. The only issue was it took over two hours to complete. So if you I had an scheduled oil change at 10:45. From the beginning everybody wad very polite. The only issue was it took over two hours to complete. So if your not on a tight schedule this is the place to go. Took care to keep the car clean. More
by OFPD1
Verified CustomerEmployees Worked With
Vince Miletta
August 26, 2019
Long time I was promised the car would be ready in 1 hour. 3 hours later and after checking on my car after 1.5 hours. I understand things pop up, but 2 hours. I was promised the car would be ready in 1 hour. 3 hours later and after checking on my car after 1.5 hours. I understand things pop up, but 2 hours. Cmon More
by NMIKROULIS
Employees Worked With
Mike
August 13, 2019
Hawk is Awesome! The service staff are all friendly and professional. The facility is conveniently located where I reside and work. I thoroughly enjoyed the cleanlines The service staff are all friendly and professional. The facility is conveniently located where I reside and work. I thoroughly enjoyed the cleanliness and comfort More
by HILL_TIFFINEY
July 08, 2019
Air conditioner repair Angus and the service department addressed my concerns and my air conditioner is properly working. I have no further issues at this time. Great work a Angus and the service department addressed my concerns and my air conditioner is properly working. I have no further issues at this time. Great work and follow up. More
by whttsandra
Employees Worked With
Angus
June 30, 2019
Cadillac service Great friendly service. Would definitely come back. They were very helpful. I waited for my car within a reasonable time. Great job Cadillac. I’m a fo Great friendly service. Would definitely come back. They were very helpful. I waited for my car within a reasonable time. Great job Cadillac. I’m a forever custoner More
by SUSANSCHILLACI03
Employees Worked With
Shawn in service
May 02, 2019
Cadillac service Hawk always does an exceptional job with their service. All the staff are friendly, dedicated professionals and they keep you informed of any concern Hawk always does an exceptional job with their service. All the staff are friendly, dedicated professionals and they keep you informed of any concerns. They stick to the appointment schedule and make sure you have transportation if needed. More
by BUZZBEVERLY
Employees Worked With
Amy Birmingham
April 25, 2019
Oil change, tire rotation. Check for a leak This was the best service we’ve had in a few years. Hope this wasn’t an accident and continues in the to improve going forward. This was the best service we’ve had in a few years. Hope this wasn’t an accident and continues in the to improve going forward. More
by BONGOBOBBYC
Employees Worked With
Don’t remember their name
April 18, 2019
work completed and done professionally I had an appointment time and Hawk was ready for me at the expected time. The service was completed as expected and professionally and courteously pe I had an appointment time and Hawk was ready for me at the expected time. The service was completed as expected and professionally and courteously performed.. More
by DKLEPEC@SBCGLOBAL.NET
Employees Worked With
April 10, 2019
service performed on time and done correctly 3 years of service visits for my 2016 Cadillac ats coupe and every time has been smooth and trouble free. my next vehicle will be purchased from hawk 3 years of service visits for my 2016 Cadillac ats coupe and every time has been smooth and trouble free. my next vehicle will be purchased from hawk and I am confident the service visits will be trouble free. great place to buy a car and the service dept is top notch. More
by EDFLINK0
Employees Worked With
April 09, 2019
Service Department Always a pleasure having the service department solve our problem. We hit a pothole and blew a tire on our CTS Cadillac. As usual it was handled profe Always a pleasure having the service department solve our problem. We hit a pothole and blew a tire on our CTS Cadillac. As usual it was handled professionally and everyone went out of their way to help. Very courteous and knowledgeable staff. Especially Kevin. Kudos to him. Thank you, Mrs. Judy Liberty More
by Robert Liberty
Employees Worked With
Kevin
