Hawk Cadillac of Joliet - Service Center

Understood what I was saying was wrong with my car. The issue quickly checked and explained it to me in an easy way to understand how it needed to be repaired. I got the car back in one day. I think the pr issue quickly checked and explained it to me in an easy way to understand how it needed to be repaired. I got the car back in one day. I think the price was fair and the service was very very good and organized thank you. More

Great service as usual. Sean kept me updated over the 2 weeks of my cars repair that was complex. No issues and the dealership gave me a great loner car that I got to use and test drive. Thanks for taking weeks of my cars repair that was complex. No issues and the dealership gave me a great loner car that I got to use and test drive. Thanks for taking care of my issues. More

My car was in the collison center for 6 months. When i got my car back the work wasnt even done correctly. I Was supposed to get a whole new exhaust system they did not replace it instead they put a bolt got my car back the work wasnt even done correctly. I Was supposed to get a whole new exhaust system they did not replace it instead they put a bolt on muffler tip that looks like it came from AutoZone. Body work was not done correctly the new hood has pit marks in it. The paint job on the rear bumper is orange peeled. Very dissapointed with this service all around. Expected much more quality work from a cadillac dealership. Especially after them having my car for 6 months. More

Professional service and care. Pointed out issues on car that needed to be fixed and showed me. Sean kept me updated while I waited and good service as always. that needed to be fixed and showed me. Sean kept me updated while I waited and good service as always. More

Has good service on timely mater goin in out of this time and recommended issues that I need for my vehicle that I would recommend others and recommended issues that I need for my vehicle that I would recommend others More

The work I had done was excellent. My navigation still can’t be mixed due to a software screw up at Cadillac. This will be my last Cadillac. I’ve gotten a new one every 3 years since 1985. Never again. can’t be mixed due to a software screw up at Cadillac. This will be my last Cadillac. I’ve gotten a new one every 3 years since 1985. Never again. More

The girl that helped me was great very nice and friendly. My car was clean and they used plastic to protect my seats and steering wheel. Thank you very much for great service My car was clean and they used plastic to protect my seats and steering wheel. Thank you very much for great service More

after rotating the tires I do not believe the tire location was reset. I let air out of the front tire to reduce the pressure and it showed up on the rear tire. location was reset. I let air out of the front tire to reduce the pressure and it showed up on the rear tire. More

Good customer service a little misleading on service options was told my tire balance was included in service I paid for but tires wasn’t balanced but mindy in the sales department is fantastic I love options was told my tire balance was included in service I paid for but tires wasn’t balanced but mindy in the sales department is fantastic I love her More

I have always done business with Hawk of Joliet and always great services. Service was quick as well. I will continue to go here for sales and service always great services. Service was quick as well. I will continue to go here for sales and service More