Hawk Cadillac of Joliet - Service Center

Been taking my CTS here for multiple years now and I always get great quality service. They go above and beyond! It’s that little things they do to take care of you that means the most sometimes. always get great quality service. They go above and beyond! It’s that little things they do to take care of you that means the most sometimes. More

Everyone was very polite and service was good. I bring my Cadillac to them whenever I need service done and is always happy with the service. Cadillac to them whenever I need service done and is always happy with the service. More

The tires were not rotated even though I was charged for it! I Mark my equipment before I bring a vehicle in. The service department had time to tell me my tires were worn and I needed new ones even though it! I Mark my equipment before I bring a vehicle in. The service department had time to tell me my tires were worn and I needed new ones even though I just bought the vehicle in August! Really honest. Not, More

Always treated well. Have never had a bad experience . Can not complain about anything very professional. Always being updated on what being done to my car. Can not complain about anything very professional. Always being updated on what being done to my car. More

As always, excellent service and friendliness from my service visit at Hawk Cadillac of Joliet. Sean Drane (Service Manager) always takes great care of me and my cars, he treats me like a rock star ever service visit at Hawk Cadillac of Joliet. Sean Drane (Service Manager) always takes great care of me and my cars, he treats me like a rock star every time I am there..! More

GOOD JOB BY KEN PUT IN NEW BATT . SECOND BATT IN 21 YEARS.KEEP UP THE GOOD WORK ..MY CAR IS A 2000 CADILLAC THANKS YEARS.KEEP UP THE GOOD WORK ..MY CAR IS A 2000 CADILLAC THANKS More

Great service, great loner vehicle. Mica kept me updated on my vehicle status. They were also able to deliver my vehicle went it was completed. They are top notch. on my vehicle status. They were also able to deliver my vehicle went it was completed. They are top notch. More

I don’t know who I talked to I went there on Monday wasn’t happy with the girl I talked to she rushed me in and out about my heater so I left and I drove out and I got around the corner and it was blow wasn’t happy with the girl I talked to she rushed me in and out about my heater so I left and I drove out and I got around the corner and it was blowout cool air so I got back out of my car and I made a appt for the next day and so they told me nothing was wrong he said because I have a 4cylinder I need to put it up to 90degrees and it should be ok so I did that and I drove it today and it lasted about 15mins to 20mins and it blew out cool air now I have to make another appt very disappointed More

Great service again. No issues with the loner car, nice XT5. I have never been disappointed with Hawk Cadillac whether it was sales or service. XT5. I have never been disappointed with Hawk Cadillac whether it was sales or service. More

The dealership kept me informed about my repair and provided me with a loaner which was certainly appreciated as the vehicle was down 7 days provided me with a loaner which was certainly appreciated as the vehicle was down 7 days More