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Hawk Cadillac of Joliet

Joliet, IL

Overview
Employees
Reviews
4.4
268 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide. We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 268 reviews

June 20, 2023

Awesome! Shout out to Gary and Alex especially!! Very welcoming and accommodating to customers! Asked great questions More

by RTHOMPSON0216
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex and Gary
Report | Print
Jun 22, 2023 -

Hawk Cadillac of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

The service is horrible. My car was there for a day and a half no call back. I had to call to see what was going on with my care. The next time I buy a car or need service it More

by GARY_1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Woltman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Anderko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
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Jun 21, 2023 -

Hawk Cadillac of Joliet responded

Gary, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your service on your Cadillac. I would like to get some more details about your experience with us. Please reach out to me so we can have your vehicle clea ned properly. I am off ton Tuesday but will be back at the dealership Wednesday. Daryl Woltman Customer Care Manager Hawk Joliet 779-260-4311

Jun 21, 2023 -

Hawk Cadillac of Joliet responded

Gary, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your service on your Cadillac. I would like to get some more details about your experience with us. Please reach out to me so we can have your vehicle cleaned properly. I am off ton Tuesday but will be back at the dealership Wednesday. Daryl Woltman Customer Care Manager Hawk Joliet 779-260-4311

Jun 22, 2023 -

Hawk Cadillac of Joliet responded

Gary, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 08, 2023

They took care of everything I needed and in a timely manner. Very good service. More

by BFIC797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
Report | Print
Jun 11, 2023 -

Hawk Cadillac of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 14, 2023 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 02, 2023

Excellent service from all the employees I highly recommend Hawk dealership for Purchasing a new or used car Great experience! More

by APRILFORSHTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Hawk Cadillac of Joliet responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

May 03, 2023

Great Customer Service. My sales consultant John Glusak was very attentive and knowledgeable. The service department is friendly and efficient. More

by NRF249@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Glusak
Report | Print
Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 03, 2023

Professional, efficient, friendly customer service. . I would highly recommend Hawk Cadillac. Did not have to wait long. More

by ayamemech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, thank you so much for your positive comments about Hawk Cadillac! Thanks again for the recommendation, and have an amazing day!

April 28, 2023

Have always been given courteous, professional service at Hawk. Will continue to buy Cadillacs there! Happy to hear there will soon be a stand alone Cadillac Dealership in Shorewood! More

by Lovesnewcars!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Hawk Cadillac of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi!, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

April 16, 2023

Service was good. Personnel were courteous and polite. Waiting room was clean. Payment was quick. More

by Mike Mayr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Mike, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2023

Service was good. Personnel were courteous and polite. Waiting room was clean. Payment was quick. More

by Mike Mayr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jun 06, 2023 -

Hawk Cadillac of Joliet responded

Mike, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 16, 2023

Your tech was the "BEST". ..yest the best I have ever experienced in my nearly 80 years. More

by PSTEVESIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Thorn
Report | Print
Jun 06, 2023 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Cadillac of Joliet responded

Hi, we appreciate your positive review of your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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