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Hawk Cadillac of Joliet
Joliet, IL
277 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 277 reviews
September 03, 2023
Service team, Angus very prompt and courteous. Don in body shop is one of the best. Great service and magnificent results! Don in body shop is one of the best. Great service and magnificent results! More
by GGONL123
Verified CustomerEmployees Worked With
August 08, 2023
Brought in my 2008 CTS to have a new keyfob purchased in the parts department programmed. Also, I had the dealer mechanic check the rear door locks as they sometimes to not unlock when selecting the open d the parts department programmed. Also, I had the dealer mechanic check the rear door locks as they sometimes to not unlock when selecting the open door button. The only complaint that I have is that when the new keyfob was ordered, I assumed that the keyfob would be like the original full keyfob. Unfortunately for me, the keyfob that came with the car in 2008 is at our Florida condo and I cannot clip the keyfob to my key ring until we get to Florida this winter. I do not recall if the parts clerk told me that the partial keyfob was the part that I ordered or if I was ordering a full keyfob with a blank key in the keyfob. For $240.00 plus $110.00 for programming charge, I expected that I was getting a complete keyfob. The keyfob was ordered, as it was not in the parts department inventory. It took about 7+ days for the part to be available. More
by DKLEPEC@SBCGLOBAL.NET
Employees Worked With
PARTS DEPARTMENT AND SERVICE DEPARTMENT EMPLOYEES
August 05, 2023
Ahmed was my sales person. Very friendly young man and knowledgeable. Brian is his manager. They both were helpful in the purchase. Buying a car is painful, know matter what. I Very friendly young man and knowledgeable. Brian is his manager. They both were helpful in the purchase. Buying a car is painful, know matter what. I'm a nervous person, and they put up with me. More
by KEV195622
Employees Worked With
Ahmed & Brian Ohare
July 19, 2023
Good service in time promised. Very clean premises. Staff were very cordial. Will uses Hawk for service on my vehicle when relocated permanently. Very clean premises. Staff were very cordial. Will uses Hawk for service on my vehicle when relocated permanently. More
by WSMITH12C
Employees Worked With
Tim Thorn
July 04, 2023
Everything went well as usual. The only issue was the wait time. Came in for a oil change and tire rotation. I did have an appointment for this service. It was over 2 hours before The only issue was the wait time. Came in for a oil change and tire rotation. I did have an appointment for this service. It was over 2 hours before the service was complete which I thought was excessive. More
by Mike K
Employees Worked With
Jennifer in service
