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Hawk Cadillac of Joliet
Joliet, IL
268 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 268 reviews
June 04, 2020
Fast efficient and a thoroughly enjoyable dealership. Mica is an asset to your team and showed real empathy and character. Julian is an excellent representative of your sales force and really took the Mica is an asset to your team and showed real empathy and character. Julian is an excellent representative of your sales force and really took the time to find the best solution to me needs. More
by JOE.PHILLIPS
Verified CustomerEmployees Worked With
Julian Pérez and Mica
May 14, 2020
Good customer service and some advice from the representative to improve the operation of the car, 5 star I definitely recommend this place for service. representative to improve the operation of the car, 5 star I definitely recommend this place for service. More
by JRC791008
Employees Worked With
Angus Chu
May 11, 2020
They have been very courteous and I feel very comfortable with everyone there. I trust everyone there. The service has been excellent. I would and have recommended this dealership. with everyone there. I trust everyone there. The service has been excellent. I would and have recommended this dealership. More
by JERRYGOUTOS12
May 11, 2020
Tim Christ was very upfront and informative, very patient and willing to help me! The accommodation from him and dealerships was amazing, the virus was no challenge they still got it done ✅ patient and willing to help me! The accommodation from him and dealerships was amazing, the virus was no challenge they still got it done ✅ More
by homareewise1
Employees Worked With
Tim christ
May 05, 2020
New Car Purchase Showroom arranged to support required social distancing. Sales person and sales manager made purchase process proceed smoothly. Paint protection was Showroom arranged to support required social distancing. Sales person and sales manager made purchase process proceed smoothly. Paint protection was applied within one hour per our request. We did feel trade in allowance was low as we researched the trade in value for our car on line at four different sites and they all showed a higher trade in value than we received. All questions we asked were answered completely by our sales person. Received follow-up thank you call and e-mail from our sales person the day after purchase. More
by TOMBURZ46
April 06, 2020
Cadillac service As always, Hawk Cadillac provides exceptional service. From promptly meeting the customer as they drive into their heated garage, to providing a beaut As always, Hawk Cadillac provides exceptional service. From promptly meeting the customer as they drive into their heated garage, to providing a beautiful waiting area, that includes many amenities and refreshments. Service Rep Mica Collins was prompt, friendly, courteous and very professional. More
by BUZZBEVERLY
Employees Worked With
Mica Collins
April 01, 2020
The service team was quick, thorough and helpful. Even through the pandemic the service team was able to get me in and out within the time promised. Thank you Hawk auto through the pandemic the service team was able to get me in and out within the time promised. Thank you Hawk auto More
by KHYMAMA13
Employees Worked With
Lady in service depmt
March 23, 2020
Wrong Musical Atmosphere Knowledge sales person made buying a Cadillac simple. Music was in show room was loud and disturbing. I thought I was at a rock concert, not a Cadilla Knowledge sales person made buying a Cadillac simple. Music was in show room was loud and disturbing. I thought I was at a rock concert, not a Cadillac dealership. My wife and I had to get up and find a quiet corner to talk to each other. Selection of vehicles was good our sales person answered all our questions. YOU NEED TO CHANGE THE MUSIC SELECTION. More
by UKES
Employees Worked With
February 26, 2020
Previously, I had my vehicle serviced at another dealership. They always told me I needed new tires and new brakes even after the tires and brakes were all replaced prior to my last visit. I chose y dealership. They always told me I needed new tires and new brakes even after the tires and brakes were all replaced prior to my last visit. I chose you folks based on feedback from friends. I was not disappointed. Both your writer and the rep who went over my vehicle inspection report were courteous, professional and HONEST. Thank you!!! More
by TAHVET
Employees Worked With
Mica and ???
February 25, 2020
HAWK JOLIET ALWAYS PROVIDES GREAT SERVICE ON OUR VEHICLES. THE ENTIRE SERVICE AND SALES STAFF ARE EFFICIENT AND PROFESSIONAL. I WILL ALWAYS RECOMMEND THE TEAM A ALWAYS PROVIDES GREAT SERVICE ON OUR VEHICLES. THE ENTIRE SERVICE AND SALES STAFF ARE EFFICIENT AND PROFESSIONAL. I WILL ALWAYS RECOMMEND THE TEAM AT HAWK OF JOLIET More
by GUSBHAWK
Employees Worked With
