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Hawk Cadillac of Joliet
Joliet, IL
268 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 268 reviews
Verified Customer
November 08, 2020
The work I had done was excellent. My navigation still can’t be mixed due to a software screw up at Cadillac. This will be my last Cadillac. I’ve gotten a new one every 3 years since 1985. Never again. can’t be mixed due to a software screw up at Cadillac. This will be my last Cadillac. I’ve gotten a new one every 3 years since 1985. Never again. More
by DRLARS
Employees Worked With
November 06, 2020
The girl that helped me was great very nice and friendly. My car was clean and they used plastic to protect my seats and steering wheel. Thank you very much for great service My car was clean and they used plastic to protect my seats and steering wheel. Thank you very much for great service More
by cendyowano
Employees Worked With
Service
October 29, 2020
after rotating the tires I do not believe the tire location was reset. I let air out of the front tire to reduce the pressure and it showed up on the rear tire. location was reset. I let air out of the front tire to reduce the pressure and it showed up on the rear tire. More
by TOMWEIGEL
Employees Worked With
don't know
October 22, 2020
Good customer service a little misleading on service options was told my tire balance was included in service I paid for but tires wasn’t balanced but mindy in the sales department is fantastic I love options was told my tire balance was included in service I paid for but tires wasn’t balanced but mindy in the sales department is fantastic I love her More
by mclanerhill
October 20, 2020
I have always done business with Hawk of Joliet and always great services. Service was quick as well. I will continue to go here for sales and service always great services. Service was quick as well. I will continue to go here for sales and service More
by Ltafoya26
Employees Worked With
October 15, 2020
It was cold in the waiting area. BRR. Now is the time for all good men to come to the aid of their party. Thanks for reminding me about my Junior year of typing classes. for all good men to come to the aid of their party. Thanks for reminding me about my Junior year of typing classes. More
by RALPH22
Employees Worked With
October 08, 2020
The service at Hawk Cadillac never ceases to amaze me. I call in with last minute tire problems and they rescue me, repair me and some how still I have time to get to my appointments! The team there is cap call in with last minute tire problems and they rescue me, repair me and some how still I have time to get to my appointments! The team there is capable, communicative and most of all professional. I am sooooooo happy I went with your dealership to purchase my last Cadillac and though this one will probably last 20 years I expect to buy my next from Hawk! More
by JOE.PHILLIPS
October 06, 2020
Great job very pleased well done I have used Cadillac Great job very pleased well done I have used Cadillac for my business for many many years myself and also my wife completely satisfied with the servi Great job very pleased well done I have used Cadillac for my business for many many years myself and also my wife completely satisfied with the service with the loaner car worked out well I’m sure the business will be the same in the near future thanks Gary More
by GPERINAR
September 22, 2020
They could not fix my navigation system due to a problem at Cadillac. I think I have a lemon and will stop my 35 year run of Cadillac after this lease at Cadillac. I think I have a lemon and will stop my 35 year run of Cadillac after this lease More
by DRLARS
Employees Worked With
