Hawk Cadillac of Joliet

As always, excellent service and friendliness from my service visit at Hawk Cadillac of Joliet. Sean Drane (Service Manager) always takes great care of me and my cars, he treats me like a rock star ever service visit at Hawk Cadillac of Joliet. Sean Drane (Service Manager) always takes great care of me and my cars, he treats me like a rock star every time I am there..! More

GOOD JOB BY KEN PUT IN NEW BATT . SECOND BATT IN 21 YEARS.KEEP UP THE GOOD WORK ..MY CAR IS A 2000 CADILLAC THANKS YEARS.KEEP UP THE GOOD WORK ..MY CAR IS A 2000 CADILLAC THANKS More

Great service, great loner vehicle. Mica kept me updated on my vehicle status. They were also able to deliver my vehicle went it was completed. They are top notch. on my vehicle status. They were also able to deliver my vehicle went it was completed. They are top notch. More

The sales employees were very friendly and supportive in helping me find the right Cadillac. They took the time to work with me on finding a vehicle that met my expectations. Mindy and Luis were fantastic t helping me find the right Cadillac. They took the time to work with me on finding a vehicle that met my expectations. Mindy and Luis were fantastic to work with as I made my purchase. More

I don’t know who I talked to I went there on Monday wasn’t happy with the girl I talked to she rushed me in and out about my heater so I left and I drove out and I got around the corner and it was blow wasn’t happy with the girl I talked to she rushed me in and out about my heater so I left and I drove out and I got around the corner and it was blowout cool air so I got back out of my car and I made a appt for the next day and so they told me nothing was wrong he said because I have a 4cylinder I need to put it up to 90degrees and it should be ok so I did that and I drove it today and it lasted about 15mins to 20mins and it blew out cool air now I have to make another appt very disappointed More

Great service again. No issues with the loner car, nice XT5. I have never been disappointed with Hawk Cadillac whether it was sales or service. XT5. I have never been disappointed with Hawk Cadillac whether it was sales or service. More

The dealership kept me informed about my repair and provided me with a loaner which was certainly appreciated as the vehicle was down 7 days provided me with a loaner which was certainly appreciated as the vehicle was down 7 days More

Understood what I was saying was wrong with my car. The issue quickly checked and explained it to me in an easy way to understand how it needed to be repaired. I got the car back in one day. I think the pr issue quickly checked and explained it to me in an easy way to understand how it needed to be repaired. I got the car back in one day. I think the price was fair and the service was very very good and organized thank you. More

Great service as usual. Sean kept me updated over the 2 weeks of my cars repair that was complex. No issues and the dealership gave me a great loner car that I got to use and test drive. Thanks for taking weeks of my cars repair that was complex. No issues and the dealership gave me a great loner car that I got to use and test drive. Thanks for taking care of my issues. More

Clean and organized. Offered refreshments. Allowed to test drive and discuss the car. Mindy was very knowledgeable and helpful. The showroom was at a good temperature. Social distancing was practiced and test drive and discuss the car. Mindy was very knowledgeable and helpful. The showroom was at a good temperature. Social distancing was practiced and everyone wore their masks. More