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Hawk Cadillac of Joliet

Joliet, IL

4.4
268 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide. We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 268 reviews

April 06, 2021

Each and everytime I bring my Cadillac in for service, it never fails. I receive perfection, efficient and remarkable customer service. Thank you so very much!! More

by NOTREDAMEPSU1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
Apr 07, 2021 -

Hawk Cadillac of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

March 30, 2021

Fast and Reliable service Friendly service staff convenient waiting area I would recommend hawk to everyone thank you for the great service I have no complaints More

by mclanerhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
Apr 01, 2021 -

Hawk Cadillac of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

March 29, 2021

Been taking my CTS here for multiple years now and I always get great quality service. They go above and beyond! It’s that little things they do to take care of you that means the most sometimes. More

by RAZOE_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
Mar 30, 2021 -

Hawk Cadillac of Joliet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2021

Everyone was very polite and service was good. I bring my Cadillac to them whenever I need service done and is always happy with the service. More

by HAUMEYGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Walker
Mar 25, 2021 -

Hawk Cadillac of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2021

The tires were not rotated even though I was charged for it! I Mark my equipment before I bring a vehicle in. The service department had time to tell me my tires were worn and I needed new ones even though More

by sanla16
Recommend Dealer
No
Employees Worked With
Mindy McCorkle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Hawk Cadillac of Joliet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Hawk Chevrolet Of Joliet Service Director Mike Hayes 815-773-2156

March 01, 2021

Always treated well. Have never had a bad experience . Can not complain about anything very professional. Always being updated on what being done to my car. More

by 13516JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 04, 2021 -

Hawk Cadillac of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2021

Great people to work with!!! From the porters to the management... Have been going there since it was Bill Jacobs and Fredi N. I just a great guy to work with. More

by ATOTO500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredi Navarreti
Feb 25, 2021 -

Hawk Cadillac of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 23, 2021

As always, excellent service and friendliness from my service visit at Hawk Cadillac of Joliet. Sean Drane (Service Manager) always takes great care of me and my cars, he treats me like a rock star ever More

by KJMISKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Drane
Feb 23, 2021 -

Hawk Cadillac of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Cadillac. We look forward to your next visit! Take care!

February 18, 2021

GOOD JOB BY KEN PUT IN NEW BATT . SECOND BATT IN 21 YEARS.KEEP UP THE GOOD WORK ..MY CAR IS A 2000 CADILLAC THANKS More

by kene52641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN SWINARSKI
Feb 18, 2021 -

Hawk Cadillac of Joliet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Cadillac and we hope to see you again soon!

Feb 19, 2021 -

kene52641 responded

THANKS

February 08, 2021

Great service, great loner vehicle. Mica kept me updated on my vehicle status. They were also able to deliver my vehicle went it was completed. They are top notch. More

by RHUNTNDVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Hawk Cadillac of Joliet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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