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Hawk Cadillac of Joliet
Joliet, IL
268 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 268 reviews
July 21, 2021
great experience buying my cadillac,,had a bad cell in battery and was replaced in no time.Hawk is what a dealer should be,and good people to work with. battery and was replaced in no time.Hawk is what a dealer should be,and good people to work with. More
by jim z
Verified CustomerEmployees Worked With
Other Employees :
dennis wolfe sales dept., Scott Pothof
July 21, 2021
When you have a diagnostic appointment and an oil change at a specific time (1:00)I you should not have to wait for it to be done 5 or 6 hours later. It stated on the work order that I would be waiting whil at a specific time (1:00)I you should not have to wait for it to be done 5 or 6 hours later. It stated on the work order that I would be waiting while my car was worked on. A short while later I was told that the work might not be done until closing or maybe the next day.. This was not what I understood was to be done. BUT POSSIBLY THE NEXT DAY? What is the point of making an appointment? I realize work does not always begin exactly at the time scheduled, but this was ridiculous. More
by FRANK305
Employees Worked With
Zach
July 07, 2021
Getting an appointment was easy and I got a reminder about it. The Service Manager was very friendly and answered all of my questions. Excellent service. about it. The Service Manager was very friendly and answered all of my questions. Excellent service. More
by EARNESTINECARLYLE
Employees Worked With
Justin Weck
June 19, 2021
Oil Problem dash message popped up when driving in Joliet and I called OnStar for diagnostic investigation. OnStar contacted Hawk Cadillac who scheduled a prompt appointment. Tim Christ expertly handled the and I called OnStar for diagnostic investigation. OnStar contacted Hawk Cadillac who scheduled a prompt appointment. Tim Christ expertly handled the vehicle issue and my problem is solved. More
by DKLEPEC@SBCGLOBAL.NET
Employees Worked With
Tim Christ
June 03, 2021
Wasn't welcoming when I first showed up had to ask for assistance. No price negotiation and ran my credit 6 times and my credit was qualified for the amount before showing up. assistance. No price negotiation and ran my credit 6 times and my credit was qualified for the amount before showing up. More
by ROYALFAMLEE24
May 26, 2021
Easy to schedule! Took care of my vehicle immediately. Was finished in no time at all. They took precautions with the interior. They washed my vehicle, though water spots were all over it, it was nice to Was finished in no time at all. They took precautions with the interior. They washed my vehicle, though water spots were all over it, it was nice to have it cleaned. More
by MDATRI
Employees Worked With
Scott Pothof
