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Hawk Cadillac of Joliet
Joliet, IL
271 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide.
We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 271 reviews
August 17, 2021
Caring, customer focused. Easy to work with and went the extra mile to make sure that we were satisfied. They even stayed late and delivered our used car 2 and half hours away. extra mile to make sure that we were satisfied. They even stayed late and delivered our used car 2 and half hours away. More
by HOFFMANE
Verified CustomerEmployees Worked With
August 04, 2021
Drive up oil change/tire rotation was complete in about 60 minute. Vehicle was washed and clean. Customer waiting area was clean and well appointed. 60 minute. Vehicle was washed and clean. Customer waiting area was clean and well appointed. More
by KINGDJ51
Employees Worked With
Zach Bennett, Ryan King
July 21, 2021
great experience buying my cadillac,,had a bad cell in battery and was replaced in no time.Hawk is what a dealer should be,and good people to work with. battery and was replaced in no time.Hawk is what a dealer should be,and good people to work with. More
by jim z
Employees Worked With
Other Employees :
dennis wolfe sales dept., Scott Pothof
July 21, 2021
When you have a diagnostic appointment and an oil change at a specific time (1:00)I you should not have to wait for it to be done 5 or 6 hours later. It stated on the work order that I would be waiting whil at a specific time (1:00)I you should not have to wait for it to be done 5 or 6 hours later. It stated on the work order that I would be waiting while my car was worked on. A short while later I was told that the work might not be done until closing or maybe the next day.. This was not what I understood was to be done. BUT POSSIBLY THE NEXT DAY? What is the point of making an appointment? I realize work does not always begin exactly at the time scheduled, but this was ridiculous. More
by FRANK305
Employees Worked With
Zach
July 07, 2021
Getting an appointment was easy and I got a reminder about it. The Service Manager was very friendly and answered all of my questions. Excellent service. about it. The Service Manager was very friendly and answered all of my questions. Excellent service. More
by EARNESTINECARLYLE
Employees Worked With
Justin Weck
June 19, 2021
Oil Problem dash message popped up when driving in Joliet and I called OnStar for diagnostic investigation. OnStar contacted Hawk Cadillac who scheduled a prompt appointment. Tim Christ expertly handled the and I called OnStar for diagnostic investigation. OnStar contacted Hawk Cadillac who scheduled a prompt appointment. Tim Christ expertly handled the vehicle issue and my problem is solved. More
by DKLEPEC@SBCGLOBAL.NET
Employees Worked With
Tim Christ
