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Hawk Cadillac of Joliet

Joliet, IL

4.4
268 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide. We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 268 reviews

October 23, 2021

went to hawk cad. complaining about my shocks,ask to speak with the service manager.Mr. Bill Webb was very polite and professional ; wrote the work order up and followed thru to make sure the job was do More

by TPARK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jennifer gibbs and shuttle driver alex
Oct 26, 2021 -

Hawk Cadillac of Joliet responded

Hi, Our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!

October 22, 2021

Mindy McCorkle did an outstanding job and was the deciding factor for my purchase of a Malibu. She Provided outstanding sales quality and knowledge about the product which made the whole buy experie More

by JMBOAT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Hawk Cadillac of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Cadillac! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2021

Always a pleasure to work with Mindy McCorkle at the Hawk Cadillac Dealership in Joliet. Her passion for her work shows and you won't regret making a purchase from them. More

by MARYBETHSEXTON13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Hawk Cadillac of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 14, 2021

The people there are very professional and courteous, they get the work done in a timely manner! More

by obriensr1960@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Pothof
Oct 18, 2021 -

Hawk Cadillac of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Hawk Cadillac and we hope to see you again.

September 19, 2021

The whole experience was smooth and painless. The whole staff was courteous and listened to my needs. I would recommend this dealership to friends and family. More

by DKNAPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Hawk Cadillac of Joliet responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thanks again for the recommendation, and have an amazing day!

September 14, 2021

They took me as soon as I arrived. Live it. In and out with in a few hours More

by EQUETA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Pothof
Sep 16, 2021 -

Hawk Cadillac of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2021

Jaun Lopez was great I didn’t get the 2021 I wanted because their wasn’t many choices to choose from but Jaun worked with me until he showed me the car that I was looking for. The Chevy Traverse really More

by zanaedwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
August 17, 2021

Caring, customer focused. Easy to work with and went the extra mile to make sure that we were satisfied. They even stayed late and delivered our used car 2 and half hours away. More

by HOFFMANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Hawk Cadillac of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2021

At this point I'm wondering if not resolving my issue is intentional. I've been back for the same issue twice and still dissatisfied More

by wediditllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Pothof
Aug 18, 2021 -

Hawk Cadillac of Joliet responded

It is upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at location-email to discuss this further. Service Manager Bill Webb (815) 773-2156

Aug 18, 2021 -

wediditllc responded

I would just like you all to rectify the problem. I believe it's an easy fix but I'm not sure why they're not able to find the problem yet it's apparent something is wrong.

Aug 23, 2021 -

Hawk Cadillac of Joliet responded

Dealer Rater does not supply us your personal information. If you can email your phone number to dwoltman@hawkauto.com I can have Bill Webb call you. Best Regards, Daryl Woltman

August 04, 2021

Drive up oil change/tire rotation was complete in about 60 minute. Vehicle was washed and clean. Customer waiting area was clean and well appointed. More

by KINGDJ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bennett, Ryan King
Aug 17, 2021 -

Hawk Cadillac of Joliet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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