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Hatchett Hyundai West

Wichita, KS

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1,236 Reviews

757 North Tyler Road

Wichita, KS

67212

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Showing 1,236 reviews

June 26, 2016

First time on my own This was my first car purchase on my own since my husband passed. The staff was helpful and willing to work at m pace without pressure. Bill did a gre More

by talang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stout
June 26, 2016

Great Experience Very helpful and willing to work at our pace! Bill stayed late to help us purchase our vehicle. He is really dedicated and he cares about his customer More

by JCHammons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stout
June 24, 2016

2017 Elantra We had a good experience buying a new auto from Eric Smith. He was very straightforward about the car and sale. We would recommend Eric Smith to an More

by kittenkat54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bull, Bill Stout, Eric Smith
June 22, 2016

Family's car guy I had never bought a car before this. My family recomended Hamilton to me after buy numerous cars from him. He did a great job of explaining the proce More

by Beta1237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamilton Richardson
June 22, 2016

We had a great experience dealing with Bill Stout at Hyundai We purchased a new Hyundai at Schofield Hyundai West. Bill Stout was friendly, helpful, and an easy dealer to work with. We are enjoying driving our More

by Green eyed lefty.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stout
June 20, 2016

Great Experience We were very pleased with our experience purchasing a vehicle at Scholfield Hyundai west. We scheduled an appointment with Brandon, the salesperson, f More

by cshastin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bull, Brandon Gentz
June 19, 2016

Great experience at Scholfield Hyundai West Our experience at Scholfield Hyundai West was fantastic. Hamilton,Trey and all of the staff were very honest, knowledgeable and did everything first c More

by derektracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bull finance, Trey Cusick, Hamilton Richardson
June 18, 2016

Pushy, poor trade offers, insulting staff! Went into Schofield Hyundai West today, looking for a new car. Salesman Matt Watson made sure they had the vehicle I was interested in on the lot, bro More

by monkey1551
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Watson, Bill Ayesh
Jun 18, 2016 -

Hatchett Hyundai West responded

We apologize you had a bad experience at Scholfield Hyundai West. While we always try and make sure our customer's experience at our business is a good one, we were obviously not successful in this case. When evaluating vehicles we have to look at market value which does include evaluating book values such as Kelly Blue Book and NADA trade-in values along with condition of the vehicle. As you stated, your trade in was in good condition and as such did not warrant any deductions from the book value suggestions. In this case, NADA avg trade was $13,000 and KBB Very Good trade was $12,330 and our offer was $13,000 for your trade which appears very fair by the numbers. Again, we are sorry we were not able to make your experience a good one and we will take your suggestions and learn from them.

June 16, 2016

A great, no BS car buy I called Martin Russell a little before lunch to see if they still had the red Chevrolet I saw on Autotrader. He said they did, and I said I'd be the More

by Travis Pearson
Recommend Dealer
Yes
Employees Worked With
Martin Russell
June 13, 2016

Excellent customer service My dealer, Craig Keith was absolutely wonderful during the whole process. He never tried to push anything on me, completely worked with me and my need More

by TimothySB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Keith
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