
Hatchett Hyundai West
Wichita, KS

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Eric was an unusual car salesman for me, as he was the first one that has ever listened to my needs, saw all my previous cars faults, empathized with my financial concerns, and extending himself, went out first one that has ever listened to my needs, saw all my previous cars faults, empathized with my financial concerns, and extending himself, went out of his way and looked for other options for me. He was amusing, charming, knowledgeable and very relaxingly comfortable to work with. He was exceptionally consciencence about my schedule and time limitations. Because of his thoughtfulness, and perceptiveness he got me in a vehicle that I didn't even know I wanted, but turned out to be the BEST car FOR ME. I am so thankful that I made that left into your car lot and am even more pleased that Eric was there to make this THE BEST car buying expierence that I have ever had, and unfortunately I have had many. Would I come back to your place of business? Yes....I love my Hyundai's......and I will make sure I get hold of Eric to sell me my next one. I have lost the business card for Brian in financial.....Just a word....He was very much the gentle man. He knew his job well and was exceptionally organized. He was straight forward, honest, helpful and very understandable in a very short amount of time. Calm and trustworthy are other words that I would say to describe him. He showed me options and gave me information that showed he was "looking out for me". What was different for me [ remember I have bought many cars] was that Brian made this very "do-able", in the most relaxing, pleasant, and generous, kind sale I have ever done. I have never expierenced this before and would recommend your place of business because of Brian also. For the record....Maybe this is....I pulled into your lot at 4:15 p.m., I was due to be at work at 6:00 p.m., I was 10 minutes late, but I stopped to get a drink also...I was not stressed, uncertain, regretful, and ready to do 12 hours as a nurse. What more could a person ask for when buying a car? Thank you Eric and Brian.....YOU ROCK!!!! More
This is not the 1st vehicle we've purchased from this dealership, and there's a reason why. We have had great experiences each time. We trust the dealership for the products they sell, and we trust Joh dealership, and there's a reason why. We have had great experiences each time. We trust the dealership for the products they sell, and we trust John O. We've been dealing with John for so long now, we feel he's part of our family:-) More
Our car buying experience with this dealership was outstanding. The sales staff was great to deal with and delivered what they have promised so far. Our business will stay with this company as long as outstanding. The sales staff was great to deal with and delivered what they have promised so far. Our business will stay with this company as long as they continue to provide the quality customer service that Andy and Kurt provide. More
These guys are amazing! They got us the perfect vehicle to meet our needs, stay in our price range and gave us peace of mind. I will always come here to buy my future cars. They went above and beyond to ma to meet our needs, stay in our price range and gave us peace of mind. I will always come here to buy my future cars. They went above and beyond to make sure everything worked out. They stayed late and worked with our schedules. We will always recommend Eric, Spencer and Kurt! More
Heather was so friendly and bent over backwards to ensure that we purchased the right vehicle for us. She was never pushy or overbearing, but always patient with us, and considerate to our needs. She also that we purchased the right vehicle for us. She was never pushy or overbearing, but always patient with us, and considerate to our needs. She also checks in with us to make sure that everything is going great! We look forward to seeing her when we come in for car washes or to maintenance the vehicle! Kurt was a hoot and made the business end of the sale so much fun! More
From the moment I expressed interest online, John Olson and Chris Hott were kind, courteous, attentive, and professional. They went above and beyond by sending me introductory videos, answering all of my q and Chris Hott were kind, courteous, attentive, and professional. They went above and beyond by sending me introductory videos, answering all of my questions, and keeping in touch. Even though their competitive offer was not the lowest I could find, their personality and customer service were enough to keep my business. I am very happy to have worked with them and look forward to bringing my vehicle back for servicing. More
MY Wife Myra and I had been looking at dealerships on the internet wanting to find a used Ford Freestar Van with Power Adjustable Pedals; Leather Seats, Power Rear Doors. Mr Ray Sears called and asked if we internet wanting to find a used Ford Freestar Van with Power Adjustable Pedals; Leather Seats, Power Rear Doors. Mr Ray Sears called and asked if we would be interested in a Hyundai used van. I told him what we were looking for eighter Ford Freestar Limited or Mercury Monteray Van in good condition with around 100K miles or less at a price below $ 8,000. Ray said he would look for one and get back to us. In a short period of time Ray called to let us know he found one in Oklahoma and He E-mailed us pictures of the Van. Ray made arrangement to have the Van delivered to Wichita Scholfield West Hyundai and have it ready for us the next week. The Van needed to have a few repairs. Thanks to Mr Ray Sears; Mr. Spencer Cusick and Scholfield Service Department We will soon have a nice Van, we plan to have a Handicap Hydraulic Lift installed by Kansas Truck Mobility , for Myra's electrical wheel chair. We were very impressed with Mr. Ray Sears professionalism and honesty and the friendliness of Scholfield employees. We highly recommend them. Sincerely, William and Myra Race More
This is the second Elantra I have purchased from Scholfield Hyundai West. I requested the same sales person, Bill Stout, because he is very knowledgeable and no nonsense. I also worked with Chris H Scholfield Hyundai West. I requested the same sales person, Bill Stout, because he is very knowledgeable and no nonsense. I also worked with Chris Hott, sales manager, when Bill was busy and he is a true professional. Both of them together located a very rarely configured vehicle that I wanted, got it from the other dealer, and had it ready for me in two days at a very fair price. I was very happy with the total buying experience I received from these two gentlemen and the dealership as a whole. More
Getting my first car couldn't go any better at Schofield Hyundai West. I came to Schofield for one reason - Matt Gerstner. Matt is very friendly, informative, honest, and patient and not pushy. Ma Schofield Hyundai West. I came to Schofield for one reason - Matt Gerstner. Matt is very friendly, informative, honest, and patient and not pushy. Matt knew exactly what I wanted. He always goes beyond to make sure his customers are satisfied. Everyone else at Schofield its always friendly always welcoming when you arrive. I also wanted to say thank you Kurt for making car buying fun. Kurt went beyond and helping me with financing and understanding the paper work involved. I couldn't ask for better experience. I would definitely recommend to family and friends and will be back!! :) There is no other car dealer ship than Schofield Hyundai West!! Thanks I Love my GMC!! :) More