Hatchett Hyundai East
Wichita, KS
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Debbie Achey and the Scholfield Hyundai East team were great to work with on our purchase of a 2014 Santa Fe Limited. Prior to stopping by at Scholfield Hyundai East, I was in negotiations at a T great to work with on our purchase of a 2014 Santa Fe Limited. Prior to stopping by at Scholfield Hyundai East, I was in negotiations at a Toyota dealership on a Highlander and was not liking how I was being treated, I constantly felt like I was getting tricked on price. I also felt like I knew more about the vehicle than the Toyota sales manager; every time I asked about a feature, their answer was wrong cause they were guessing and didn't want to check. When working with the Scholfield East team it was very non-pressure. They took their time and really tried to understand what i needed and wanted for our family. When I asked about specific features, they always knew the accurate answer or didn't guess and told me they would check on it and be right back (I would much more prefer this). When it came to the dreaded negotiating, I told them the exact (reasonable amount) that I need our payments to be (tax included and everything; I always have to argue with dealerships to get them to include the tax in the negotiations). After an easy 10 minute conversation, their finance expert was able to find a lender with the right interest rate, and make a few other adjustments on price, and they hit my needed payment dead on. I was thinking seriously, that's it, we're done? They did a full walk through with me of all features once purchase was complete and even help setup my new bluelink service (very cool, start your car with an app on your phone.) Great team to work with and I'm looking forward to the lifetime of free car washes; and I have high expectations for their service department. Thanks Debbie and Team! Jason More
This was actually the smoothest, easiest car purchase I've ever made. Working with Kim was the best. He was informative, knowledgeable about the Santa Fe sport and quick to respond to EVERY inquiry I mad I've ever made. Working with Kim was the best. He was informative, knowledgeable about the Santa Fe sport and quick to respond to EVERY inquiry I made. I would suggest you work with Kim if you're thinking about any Hyundai vehicle!! More
RJ was very informaive, patient and not pushy. He worked with my budget. Always answered questions and explained all the new features on my new car. with my budget. Always answered questions and explained all the new features on my new car. More
Debbie was very friendly, helpful and knowledgeable. We don't like looking for autos, but Debbie made it a good experience. We would definitely recommend Debbie and Scholfield Hyundai East. don't like looking for autos, but Debbie made it a good experience. We would definitely recommend Debbie and Scholfield Hyundai East. More
We sent my 20 year old daughter and her boyfriend to look for a replacement car, she was greeted and taken seriously. At other dealers she was led away from cars in the budget she was given. She was quickl for a replacement car, she was greeted and taken seriously. At other dealers she was led away from cars in the budget she was given. She was quickly shown the cars on the lot at Scholfield that met our requirements. They offered to let her test drive and wrote out a quote. She brought home the quote and we picked out this car as the one to test drive and seal the deal. The only negative was the length of time we were left setting while the sales manager considered our offer. We were the only customer offer being considered...it was a slow day, I had told them I wanted a quick transaction. We almost walked out on the deal. I've heard the longer they keep you on the sales floor the more likely you are to buy...not true for this family. Thanks for treating my daughter right, it lead you to a sale! She loves her "new car"! Eric was very professional and quickly answered our questions. More
John Melton was very helpful, gave me some options and discussed warranty options and benefits of the vehicles. He is very kind gentleman. I definitely walked away very happy with my purchase and would r discussed warranty options and benefits of the vehicles. He is very kind gentleman. I definitely walked away very happy with my purchase and would recommend him to others. More
We had looked around at other dealerships but don't like being pressured. RJ asked questions...what were are wants, needs, must haves etc. He never pressured us, he simply guided us to find the perfect like being pressured. RJ asked questions...what were are wants, needs, must haves etc. He never pressured us, he simply guided us to find the perfect car at a reasonable price. We will definately recommend RJ and Scholfield Hyudai to our family and friends. More
Had a poor experience buying with this location. Bought a brand new 2013 vehicle, sadly sales person reneged on some of the deal, also he was not very familiar with the product itself--sales negotiation proc brand new 2013 vehicle, sadly sales person reneged on some of the deal, also he was not very familiar with the product itself--sales negotiation process went badly, but we settled and purchased. unfortunately the vehicle has had many problems and even still I am waiting on Hyundai corporate to make it right. Parts on the new Santa Fe have broken, had issues, and a main part of the vehicle is still messed up(sounds like an old beat up USED car). Other parts that I advised were bad(AC would just quit working many times after only running car for 5 or fewer minutes) I was told it was my fault and not a problem, finally after multiple visits, and reaching out through social media and getting a response and in contact with a district manager, they approved to fix my issue...when I arrived for that to be worked on they told me "there is now a recall on that part"...it was over 104 degree temps when I would have NO AC for a half hour at a time driving to work or back home, glad they finally figured that out so others would not suffer the same way. Still waiting on two issues to be addressed and have another to bring to their attention whenever they decide to contact me again. More
RJ was enthusiastic and definitely went the extra mile to make sure the customer is satisfied. The car buying process was relatively hassle-free as this particular dealership is very professional and tones make sure the customer is satisfied. The car buying process was relatively hassle-free as this particular dealership is very professional and tones down their sales pitch to hear what the customer wants. I went to a different dealership earlier that day, and every time our sales associate went to the back to "adjust" the price and add the "rebates", the price he quoted beforehand became clear that it was so we'd sit down and get pressured into paying way more. Then they had the audacity to treat their customers like idiots and make "adjustments" that ultimately kept the base price the exact same but reworded their sales pitch. Even if I didn't buy I car from here, which I did, I appreciate that RJ and Scholfield Hyundai make an effort to not waste the customer's time and treat their customers well. They did not waste my time with fake "price adjustments and rebates", but instead were very transparent during the whole process. More
This was for my wife and I our first time experience of buying a Hyundai. RJ Anderson was the dealer, and we were extremely pleased with his professionalism and his help. He worked hard in helping us, an buying a Hyundai. RJ Anderson was the dealer, and we were extremely pleased with his professionalism and his help. He worked hard in helping us, and giving us the best deal on our trade in. He continues to answer any questions we might have about the vehicle and to follow up to insure our satisfaction. Similarly, the entire staff was very friendly and helpful. More