Hatchett Hyundai East

Take it or leave it. I had to pay extra for something that I expected to be included (hatch pullover cover - credit card purchase) and was charged for something I did not I had to pay extra for something that I expected to be included (hatch pullover cover - credit card purchase) and was charged for something I did not ask for and never wanted (roof rack - which dealership refused to take back for a refund or credit). Everything came as a package - take it or leave it. The price for these two items was never really the issue - it was the principal. More

Great car, great service, great price! It was a pleasure to purchase a my fifth Hyundai from Scholfield. Matt Gerstner demonstrated impressive product knowledge and provided an excellent ca It was a pleasure to purchase a my fifth Hyundai from Scholfield. Matt Gerstner demonstrated impressive product knowledge and provided an excellent car-buying experience. More

Excellent sales staff and business staff I delt with Steve Parrett as my salesperson. He accomplished everything to my complete satisfaction. I would recommend Steve to all my friends. This I delt with Steve Parrett as my salesperson. He accomplished everything to my complete satisfaction. I would recommend Steve to all my friends. This is an outstanding dealership. Everyone went out of their way to be both helpful and friendly. Thank you everyone. More

Pleasant Experience Purchased a new vehicle from this dealership. Was surprised to find the "low pressure" approach. Both Raul and Jeremy were incredibly helpful, and mad Purchased a new vehicle from this dealership. Was surprised to find the "low pressure" approach. Both Raul and Jeremy were incredibly helpful, and made the transaction easy from start to finish. Would definitely recommend working with these individuals. More

Straightforward and ptofessionsl Everyone at the dealership was helpful, and I have sent my father to purchase the same vehicle. He will be doing so in the next week. Matt and Chris Everyone at the dealership was helpful, and I have sent my father to purchase the same vehicle. He will be doing so in the next week. Matt and Chris were very helpful, as was Sean. More

Best buying experience ever RJ is effeciant and knowledgeable. He listened to what we needed and made it happen. He showed us how to use our new features and never pressured th RJ is effeciant and knowledgeable. He listened to what we needed and made it happen. He showed us how to use our new features and never pressured the sale. We will be customers for life. More

Life time warranty I have the life time power terrain warranty on my vehicle, which is great, except that I have to get my oil changed an my tires rotated on a regular s I have the life time power terrain warranty on my vehicle, which is great, except that I have to get my oil changed an my tires rotated on a regular schedule. This wouldn't be so bad, but every time that I schedule an appointment, I end up sitting in the waiting room for a minimum of 90 minutes waiting. I know for a face that it does not take more than 20-25 minutes to change oil and rotate tires. If I take the time to schedule an appointment, they should make sure they can actually get my car in then, not 45 minutes later. The bad part is, that to maintain my warranty I don't have a choice but to keep coming back and getting these services done here. More

Twice as nice Second vehicle purchased with the Eric Tucker / Chris Hott team. Very professional, personable and pleasant. These guys know their product. All quest Second vehicle purchased with the Eric Tucker / Chris Hott team. Very professional, personable and pleasant. These guys know their product. All questions and concerns answered and taken care of . We'll definitely be back!!! More

Leasing a new car After shopping at Eddy's and Midwest Kia this weekend, I was very disgruntled and frustrated with my overall experience of car shopping. Midwest Kia, After shopping at Eddy's and Midwest Kia this weekend, I was very disgruntled and frustrated with my overall experience of car shopping. Midwest Kia, particularly, had very POOR customer service. I do not say that flippantly; I was a returning Kia customer, having purchased and leased two Fortes previously. But after this most recent experience with them, I think I would rather chew glass than ever return there again. However, the associates at Scholfield were not only professional in every way, they were extremely helpful and provided me with OUTSTANDING customer service. They picked out the car for me, after I gave them my expectations, and got me right in the price range I needed to be at, with no hassle and no run-around. No hype, no fuss, and by the time I got there to sign, everything was ready to go. As a busy nursing student, I am extremely grateful for their efficiency, and the ease with which I was able to get into my new Elantra VE. More

Great salesman Eric was very helpful and professional. We would use him again. He made buying our car so much less stressful. Thanks for your help, Eric. Eric was very helpful and professional. We would use him again. He made buying our car so much less stressful. Thanks for your help, Eric. More