Hatchett Hyundai East

Painless Purchase I began my purchase process over the internet. Kia McDonald answered my request for a price promptly and courteously for multiple vehicles that met m I began my purchase process over the internet. Kia McDonald answered my request for a price promptly and courteously for multiple vehicles that met my request. The next day Greg Palmer contacted me and answered questions about the availability of Hyundai's 0% financing. We scheduled a time for a test drive and my wife and I put on our masks and glasses and went to the dealership. Social distancing is the rule of the day and that was in full display at the dealership - very much appreciated. Greg was great. He answered all of our questions including how to pronounce Hyundai. He had a car available for a test drive. He demonstrated all of the Santa Fe's features and we had a pleasant test drive. My wife and I were sold on the Santa Fe so we drove to the back lot and picked out the vehicle we wanted to purchase. We then met with Jack Stevens (Sales Manager) and agreed on a price quickly (having already received a price on line made this easy). We then met with Jeremy Koehn from Finanace. He verified we qualified for the 0% financing and went through the paperwork. Jeremy was very pleasant to work with. Then we were back with Greg. He went over the vehicles features, warranties, etc... and off we went. Our new car was prepped while we were in finance and was waiting for us. From our arrival to the time we drove our new car home was about 2 hours. The entire process was pleasant and low pressure. Everyone we worked with were experienced "car People" and new their jobs well. Hyundais (and Genesis for that matter) are great vehicles and great values - with great warranties. 3 years of free maintenance is also really nice, Need a new car? Check them out. In the few days since we purchased our new car we Greg has contacted us a couple of times to see if we have any questions. Nice touch. Thanks Everyone, John More

This is the most patient and understanding dealer ever. They gave us a quote that we had after shopped around and they match a lower quote we received. They where nice and understanding about the money asp They gave us a quote that we had after shopped around and they match a lower quote we received. They where nice and understanding about the money aspect of it. Never once were they pushy. They even went out of their way to help us with advise on the current yo yo scam that Melhambelton Ford is putting us in. They go out of there way for customers even after you buy a car. Being new to the area they give a very welcoming presence. Even the salesman who are not working with you will talk to you as you wait for paper work or numbers and things like that. I can not stress the pleaser feeling we have with this dealership and this is coming from someone who trades vihecles I often. More

Doug Porter, Cody, and Jeremy do it again. 2nd vehicle we've bought from them in 1 1/2 years. You rock. The absolute best dealer I've ever worked with. we've bought from them in 1 1/2 years. You rock. The absolute best dealer I've ever worked with. More

Winderful Samantha Frye is amazing! So glad we could get out of our old car, and into something new! I highly recommend to anyone purchasing a car! Samantha Frye is amazing! So glad we could get out of our old car, and into something new! I highly recommend to anyone purchasing a car! More

My recent car buying experience I recently purchased a Pre-Owned Santa Fe. My Sales Professional was Samantha Frye. Samantha was polite, knowledgeable about the product line and ne I recently purchased a Pre-Owned Santa Fe. My Sales Professional was Samantha Frye. Samantha was polite, knowledgeable about the product line and never aggressive. I like that when buying a vehicle. Her post purchase follow up was thorough and timely. She genuinely cares about her clients. I would recommend Samantha should you visit Hatchett Hyundai. And I love my 2017 Santa Fe Ultimate! Dave Beranek Wichita, KS More

Easy and Friendly Steve Johnson made our buying experience very pleasant. I've been buying cars since 1962 and this was the best and most efficient purchase in all that Steve Johnson made our buying experience very pleasant. I've been buying cars since 1962 and this was the best and most efficient purchase in all that time. No pressure, just the facts needed to make an informed purchase decision. Jeremy in Finance was also helpful and very easy to deal with. Great dealership! More

Great Experience - Quick & Easy The Hatchett team was great. Zac was a huge help in getting us in an awesome car at a good price. The whole process from test drive to closing was eas The Hatchett team was great. Zac was a huge help in getting us in an awesome car at a good price. The whole process from test drive to closing was easy and pain free. More

Good sales. Steve it was a pleasure working with you and I appreciate your time showing us all the features of the vehicles. We always come back to Hatchet Hyund Steve it was a pleasure working with you and I appreciate your time showing us all the features of the vehicles. We always come back to Hatchet Hyundai because we like the great treatment!! More

Years of service experience! We have now bought 3 vehicles from here that have a life time power terrain warranty with them. Positives: They go above and beyond to make sure you h We have now bought 3 vehicles from here that have a life time power terrain warranty with them. Positives: They go above and beyond to make sure you have transportation and management will get involved often. They are friendly and knowledgeable. We have had to use the warranty for a transmission replacement and it went smoothly. Prices are pretty reasonable with regular services. Negatives: Service takes a long time, even for just an oil change. They don’t always do the inspections like they say...we’ve had a bad battery a day after purchase and one with alignment problems and duct tape underneath from previous owners. I got charged almost $800 when we took our dodge in for a check engine light. After we left, the problem was still there and light came on. They told us they thought it needed a new computer. We took it to a dodge service center who tested it and found out our cylinder head was bad. Hatchett did not mention until later that they usually contract worn out to another center, which would have made it easier for us. I had to call a manager at Hatchett to get them to help with the warranty company that they use. The warranty company fought everything and it turned into a two month ordeal where we had no second vehicle, and driving over two hours every morning and evening to share a vehicle. I’m still not certain the $800 repair even needed done since it still had the same problem afterwards. We have taken two Hyundai’s here and one Dodge. I forfeited the warranty on the car because I was tired of waiting two hours for oil changes. At times, they would lend me a car, but not always. More

Bart was awesome We went to look at options and Bart took the time to help us decide on the vehicle we ultimately ended up buying. Great experience. We went to look at options and Bart took the time to help us decide on the vehicle we ultimately ended up buying. Great experience. More