Hatchett Hyundai East
Wichita, KS
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Hatchett Hyundai Professionalism at it's finest Very Enjoyable experience dealing with Matt and Lisa.Found the Perfect car and Matt was extremely helpful in helping me get exactly what I wanted and Very Enjoyable experience dealing with Matt and Lisa.Found the Perfect car and Matt was extremely helpful in helping me get exactly what I wanted and spent ample time in answering any questions I had.Both Matt and Lisa were overly Friendly and helpful so that I understood everything they said.I was never at anytime under any kind of pressure to buy a car.They make a Great team and I would highly recommend this dealership to anyone.Top Notch. More
Family This is the second car I've gotten here Steve helped me with both vehicles . Never felt pressured into buying the car, And got to the car I wanted. This is the second car I've gotten here Steve helped me with both vehicles . Never felt pressured into buying the car, And got to the car I wanted. Of course the car I had was a great little car that took me over a lot of roads. Guess I just wore it out. When I needed help, like the time I was in CA. I locked myself out of my car I called Steve and he arranged for someone to come out and help me. Or when I need help with the Bluetooth I would just drop by the dealership and he or some else would assist me. Thank you for the continuous service. MARY More
Best service I've ever had! I wasn't sure I would be able to find a vehicle that fit the needs of my family and was in my price range. Our family has outgrown our 5 seats and we' I wasn't sure I would be able to find a vehicle that fit the needs of my family and was in my price range. Our family has outgrown our 5 seats and we've been looking for a minivan for sometime now. It's been a struggle for us, as we've been taking 2 cars everywhere for the last few months. Canyon and Chris did everything they could to find something that would be a perfect fit for my family and I am ecstatic! Not only did they make the car buying process easy and seamless, but they also took time to understand my needs and provide me with a great vehicle and even better customer service. Jeremy was also awesome and got me through the signing process very quickly. This is an experience I would repeat over and over again. I am so happy and my family is thrilled that we are able to go places together in 1 vehicle now! It really is a dream come true. More
The mechanics need more schooling!!!!!!!! Shouldn't take 4 x taking my car in for the air conditioner!!! 3000.00 dollar A/C ridiculous!! Good news they are sweet as sugar while u are getting s Shouldn't take 4 x taking my car in for the air conditioner!!! 3000.00 dollar A/C ridiculous!! Good news they are sweet as sugar while u are getting screwed!!!!!!!! Never again! More
Love my Santa Fe!! It had been 15 years since I had bought a car so I was extra appreciative of the professional courtesies that were shown to me with my many questions. It had been 15 years since I had bought a car so I was extra appreciative of the professional courtesies that were shown to me with my many questions. Everyone I encountered was friendly and wanted to make sure that this important purchase was just as I wanted it to be. More
Hatchery Hyundai ROCKS! I planned on getting my oil changed and purchasing a new battery for my 2015 Hyundai Elentra. Matt stopped by and asked me if everything was okay. Nex I planned on getting my oil changed and purchasing a new battery for my 2015 Hyundai Elentra. Matt stopped by and asked me if everything was okay. Next thing I knew I am a very proud owner of a new 2017 Hyundai Elentra. Matt and Lisa Rouse are the best. They have made me a lifetime customer of this dealership. THANK YOU Matt and Lisa! More
Top notch RJ, Jeremy, and Christy were most professional and were a pleasure to work with. We expect to recommend your dealership to any who ask and probably so RJ, Jeremy, and Christy were most professional and were a pleasure to work with. We expect to recommend your dealership to any who ask and probably some who don't! We appreciate your extra work to find the vehicle that works well for us. More
Went Above and Beyond my Expectations I just purchased my 3rd vehicle through Hyundai. My sales employee was Steve Parrett who I also had both times before. He is a pleasure to work with a I just purchased my 3rd vehicle through Hyundai. My sales employee was Steve Parrett who I also had both times before. He is a pleasure to work with and has always been straight forward with me when buying a vehicle. I have several friends and family who have also purchased vehicles through him and they all agree. 👍Also a special thanks to Jeremy Koehn and Sean Parsons in finance and management. No one was ever pushy and they answered all my questions. Great experience as always!! More
Amazing! After weeks of looking and dealing with other dealerships in the area, I was beyond frustrated. I mentioned that to my insurance agent, who referred m After weeks of looking and dealing with other dealerships in the area, I was beyond frustrated. I mentioned that to my insurance agent, who referred me to Matt Gerstner. I emailed Matt on Wednesday, not realizing it was his day off, telling him who I was, who referred me, what I was looking for, and what I could afford. Matt took the time out from his day off to answer my email, asked for more details and within an hour, sent me information on a car their West store had just received. He answered ALL of my questions (and there were tons) without trying to push something I didn't want and couldn't afford. Finally after emailing most of the day, I finally spoke to Matt on the phone. Again...on HIS DAY OFF! By Thursday afternoon, he dropped the car off at my job, with a full tank of gas, and handed me the keys to test drive for a few days. I knew then, I had been referred to the right guy. After driving the car, I knew it was the right car, for the right price. Friday, after work, I met with Lisa, who walked me thru the process of financing. Amazing young lady, who took the time to explain everything to me, without making me feel ridiculous. Matt also came in to talk with me. I'm still not sure who had the biggest smile when I drove off in my new car. Him or me! Matt...THANK YOU! I appreciate all that you did to help me stay in my budget and get the car I love! More
Thank you , Matt, for being so kind, helpful and patient. Also to Lisa for answering so many questions. You made the experience very pleasant with no pressure , Matt, for being so kind, helpful and patient. Also to Lisa for answering so many questions. You made the experience very pleasant with no pressure. More