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Hassett Ford Lincoln Subaru of Wantagh

Wantagh, NY

4.8
915 Reviews
Now in our fourth decade serving Long Island's automotive needs, Hassett has earned a reputation for excellence in exceeding customer expectations in both sales and service. Our tireless dedication to creating higher standards for automotive buying and ownership satisfaction has led to the development of our exclusive CUSTOMER FIRST PROGRAM that comes with every car purchased.
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3530 Sunrise Hwy.

Wantagh, NY

11793

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Showing 915 reviews

August 18, 2014

false advertising I saw a car with 41,000 miles online and I made an offer. I received a phone call from the dealer, saying that they can work to get the price I wanted More

by mdelee4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 28, 2014 -

Hassett Ford Lincoln Subaru of Wantagh responded

Hi Mr D,My name is Sal Rivela pre owned manager at Hassett.Iam sorry you feel that way,as you know we did not intend to mislead anyone or bait and switch anyone.I know what happened in this situation and so did you.You did call us and we did meet your price and you did leave us a deposit.I understand that the car did say it had 40,000 mile on it on the internet and then when you went home that night it showed 60k on your buyers order.You did call the next morning to tell us about the situation because we did not know ourselves that was the case.We did figure out what happened and it was our third party server who puts our cars on the internet for us and figured out that they pulled the mileage from when the car was here a year prior instead of the miles that was on it now.This was a clerical mistake on there part and we corrected it and supported that fact with a copy of the car fax to prove this.We also told you the same thing and you also checked the car fax on your own and saw that it was a mistake and was ok with it.Hassett at that point also saved you another $500 dollars for the mistake.At that point you were fine and happy and scheduled to pick up your car a couple of days later.We tried to contact you after you were scheduled to pick the car up on monday but could not reach you.On tuesday you called us to say you did not want the car.The car was prepared and inspected and cleaned and waiting for you on monday.I have no problem that you canceled the deal,that's fine,but we did not mislead anyone and we also fixed the mistake and made good on it and you were ok with all of it.We have won the President's award 13 times in a row for customer sales and service.We try and make everyone happy as we can.Again i am sorry you feel that way,but by no means were we false advertising.Thank you again.Sal Rivela.

July 26, 2014

Wouldn't buy a car there Ken acted like he didn't care if we bought a vehicle or not. He didn't even have the courtesy to get up from his desk when we came in or left. He told More

by peachis
Customer Service
Recommend Dealer
No
Employees Worked With
Ken Vighi
Aug 11, 2014 -

Hassett Ford Lincoln Subaru of Wantagh responded

Sorry that you found your experience at Hassett anything but professional. Ken has a huge following of very satisfied customers and is an asset to our truck department. I wish I was aware of your experience when you were at the dealership, I would have made every effort to insure you received the level of service that would make you feel confident in purchasing a truck from Hassett. – Lou Evans, GSM

July 02, 2014

Customer service is a guarantee They treated me like a king, even though they knew I was only there for the date night promotion. They gassed & cleaned the MKZ for me. The sales pe More

by LIVE_STRONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sal Rivela
May 27, 2014

Dealer Rater.com John Fanuzzi, the sales person I dealt with, was the most knowledgeable, honest, professional with a tremendous high level of integrity. It was a ple More

by Joelwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 16, 2014

Hassett Review Tom was very informative and made the whole process easy and hassle-free. We were able to come to a good price in a short amount of time. If you go to More

by Dtreubig
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Cinelli
April 21, 2014

Katherine, Shawna & Antoine Williams They worked very hard to make sure we left with our new car. They gave Excellent service and was outstanding in their efforts and friendliness. More

by refugelbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Garbarino
April 18, 2014

John Fanuzzi We leased a 2014 Fprd Explorer from John Fanuzzi. He was a pleasure to work with, and gave us an excellent price! We hate pushy, and he was far from More

by JenniferJennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 10, 2014

Robert Kelly John Funuzzi, buy your car from him. He is Awesome. I'm going to buy another Subaru from him in the near future, for sure. More

by NickyZdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 05, 2014

The Atypical Car Saleman It's not often that I would take the time to write a review about someone but Scott Rosenfeld really was an exception person to deal with. I think ev More

by StephanieSantoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 16, 2014

The sales staff at Hasset Ford,especially my sales consultant,Mike Scannello,were very helpful,courteous,and professional in all aspects of my transaction! This was extremely important to me consideri More

by dimarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Garbarino
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