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Hassett Ford Lincoln Subaru of Wantagh

Wantagh, NY

4.8
913 Reviews
Now in our fourth decade serving Long Island's automotive needs, Hassett has earned a reputation for excellence in exceeding customer expectations in both sales and service. Our tireless dedication to creating higher standards for automotive buying and ownership satisfaction has led to the development of our exclusive CUSTOMER FIRST PROGRAM that comes with every car purchased.
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3530 Sunrise Hwy.

Wantagh, NY

11793

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Showing 913 reviews

February 22, 2015

Excellent Product & Great Sales Associate My name is Theodore Urban and I just purchased a Ford Escape from a terrific sales associate of yours, Timothy Cappola. Though I have purchase a car f More

by turban2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 19, 2015

It was great untill. My wife and I were looking for a new car, so went to Hasset to look at a new car. The "sales consultant" walked up to us and never introduced himself More

by shoik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cary Driscoll
February 06, 2015

PURCHASE OF A LINCOLN MKC LAST SATURDAY MY HUSBAND AND I WENT INTO HASSETT TO LOOK AT THE NEW LINCOLN MKC AS OUR LEASE WAS UP ON OUR EDGE, WE WERE VERY IMPRESSED WITH THE SALE More

by JOANNE COPPOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Louis Evans, Dennis Kubat, Anthony Coromato
January 04, 2015

Could not have been any easier!!!!!!!!!! I found the car I was looking for on the dealer website. I was contacted almosted immediately by Angelo. He could not have been any more helpful. I More

by LeeSalzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Grippo
November 22, 2014

Fantastic Sales Department. This is the first time I have leased a car from Hassett after having been a loyal customer at another dealer for 30 years. The salesman I worked with More

by regina.mascia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 03, 2014

Customer Service A friend recommended Hassett Lincoln to me for my next lease, I am happy I took his advice! Scott Rosenfeld was always available to answer all of my q More

by Ginalaura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 17, 2014

Excellent service I dealt with Tim Coppola at Hassett and he was able to get me out of my leased F-150 early. I ended up putting on more miles than anticipated when I t More

by McCjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 16, 2014

John Fanuzzi was outstanding in every way as my salesman. Subaru ae a great car, bu having someone like John Fanuzzi who truly cars and is someone you can trust and upon whom you can always rely...this is exc More

by fluisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 18, 2014

false advertising I saw a car with 41,000 miles online and I made an offer. I received a phone call from the dealer, saying that they can work to get the price I wanted More

by mdelee4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 28, 2014 -

Hassett Ford Lincoln Subaru of Wantagh responded

Hi Mr D,My name is Sal Rivela pre owned manager at Hassett.Iam sorry you feel that way,as you know we did not intend to mislead anyone or bait and switch anyone.I know what happened in this situation and so did you.You did call us and we did meet your price and you did leave us a deposit.I understand that the car did say it had 40,000 mile on it on the internet and then when you went home that night it showed 60k on your buyers order.You did call the next morning to tell us about the situation because we did not know ourselves that was the case.We did figure out what happened and it was our third party server who puts our cars on the internet for us and figured out that they pulled the mileage from when the car was here a year prior instead of the miles that was on it now.This was a clerical mistake on there part and we corrected it and supported that fact with a copy of the car fax to prove this.We also told you the same thing and you also checked the car fax on your own and saw that it was a mistake and was ok with it.Hassett at that point also saved you another $500 dollars for the mistake.At that point you were fine and happy and scheduled to pick up your car a couple of days later.We tried to contact you after you were scheduled to pick the car up on monday but could not reach you.On tuesday you called us to say you did not want the car.The car was prepared and inspected and cleaned and waiting for you on monday.I have no problem that you canceled the deal,that's fine,but we did not mislead anyone and we also fixed the mistake and made good on it and you were ok with all of it.We have won the President's award 13 times in a row for customer sales and service.We try and make everyone happy as we can.Again i am sorry you feel that way,but by no means were we false advertising.Thank you again.Sal Rivela.

July 26, 2014

Wouldn't buy a car there Ken acted like he didn't care if we bought a vehicle or not. He didn't even have the courtesy to get up from his desk when we came in or left. He told More

by peachis
Customer Service
Recommend Dealer
No
Employees Worked With
Ken Vighi
Aug 11, 2014 -

Hassett Ford Lincoln Subaru of Wantagh responded

Sorry that you found your experience at Hassett anything but professional. Ken has a huge following of very satisfied customers and is an asset to our truck department. I wish I was aware of your experience when you were at the dealership, I would have made every effort to insure you received the level of service that would make you feel confident in purchasing a truck from Hassett. – Lou Evans, GSM

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