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Hassett Ford Lincoln Subaru of Wantagh

Wantagh, NY

4.8
913 Reviews
Now in our fourth decade serving Long Island's automotive needs, Hassett has earned a reputation for excellence in exceeding customer expectations in both sales and service. Our tireless dedication to creating higher standards for automotive buying and ownership satisfaction has led to the development of our exclusive CUSTOMER FIRST PROGRAM that comes with every car purchased.
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3530 Sunrise Hwy.

Wantagh, NY

11793

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Showing 913 reviews

August 17, 2015

Great Experience Just bought a Subaru from Anthony DeSantis of Hassett of Wantagh. He was friendly and knowledgeable, and not at all pushy. I could not have asked for More

by C.Gandley
Friendliness
Recommend Dealer
Yes
August 14, 2015

Be careful if you take your car for repairs My son took his car for headlight repairs that we suspected was a fuse issue. He was told the car needing an expensive service then they called back More

by Amilhus
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Robert
Aug 19, 2015 -

Hassett Ford Lincoln Subaru of Wantagh responded

Thank you for taking the time to leave us your honest feedback of your son's recent visit with us. As one of our valued clients, we regret to hear you feel this way and we would like to answer any additional questions you may have. We take our clients' comments seriously so please reach out to Marc Zergebel, General Manager at (516) 785-7800 ext. 427 at your earliest convenience and we will do our best to make this right, if we still can. Thank you again for your honest feedback and we look forward to speaking with you soon.

June 15, 2015

Do not waste your time I made an appointment in person three weeks in advance with Alex for a service call and dropped off the vehicle the night before the scheduled appoint More

by Ford Guy
Recommend Dealer
No
Employees Worked With
May 08, 2015

An Amazing Place For Your Buying/Leasing Experience! I recently leased a magnificent 2015 Mustang from Hasset Ford. My salesman, John Fanuzzi, was incredibly kind and helpful to me. From our initial meet More

by jdemsky10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 28, 2015

Terrible! Go somewhere else Very poor quality dealership. Salespeople did not seem genuine at all. Fit the typical criteria for a sleazy car salesman. They don't detail their use More

by troy.g.wojcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 11, 2015 -

Hassett Ford Lincoln Subaru of Wantagh responded

Hello,Troy I would like to respond to your visit to our dealership.I know full well what transpired that day when you were here.So I will state our side of the story.You came to us from PA and you were interested in our audi,it was priced right and a clean car.That car was put through our shop and inspected and ready for delivery.So the tires had at least 50% left on the them,otherwise we would have changed them.If ralph said to you "that you didn't have to buy the car,because we have a lot of interest in it",part of that would be true because that car did get a lot of traffic on it from all over the country.the other part would be that we do not pressure people into buying a car from us especially from out of state.We have won the PRESIDENTS AWARD for I believe 13 years in a row for customer sales and service.So ralph who has been here for 7 years would want you to be happy and make sure you wanted the car.The audi had been detailed already and I believe ralph also offered you to take another $100 off the car so you could have it detailed to your liking when you got home with the car.We do not treat any customer different on a $30,000 car or a $10,000 car and paying cash does not make a difference either.As to the cramped trailer,i guess you did not read the signs that we are under construction and in the midst of a $3million dollar renovation.So I apologize for the inconveince.Ok so let's get down to what happened with the transaction.I know for a fact that ralph told you that don't come down if there was a payoff on your trade-in and we were going to be way off on the appraisel of your car,your response was I did not have a payoff and you said it would not be a problem.You came down on Saturday and we appraised your car that I believe was worth on a stretch $5000,your truck had high miles,a painted hood that someone fixed themselves with a spray can and not sure if hit had a hit on carfax also.On the test drive you then told ralph you had a payoff and were looking for $9,000 for your trade.At the desk with the people 5 feet away from you,you forgot that you started to curse at ralph about your trade and then he asked you politely to leave and cool off.So after about 15-20 minutes later ralph did walk up to you and did still try and sell you a car he did try and offer you maybe he could try and get me to save you a $1000 either on your trade or on the car because you did come here from PA,that's not just throwing it out there that's trying to do whatever it takes to help put a deal together for the both of us.I know we can not make everyone happy but we try our best.If there is anything I can do for you please feel free to call me,SAL RIVELA sales manager 516-809-4453.

April 07, 2015

Excellent dealership and salesman!! I'm a repeat customer of Hassett Lincoln and the reason is Tim Coppola. Purchasing a car from Tim is the most pleasant and simple process. Tim never d More

by linevill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 01, 2015

Good purchase experience at Hassett on a CPO Subaru Outback I recently completed the purchase of a CPO Subaru Outback from Hassett and found it to be a smooth pleasant process. I inquired online about a 2012 O More

by gsemike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Garbarino
March 26, 2015

Second Car, Came Back for More I'd been through a lifetime of bad car dealership experiences, that the prospect of replacing my old car 3 years ago was daunting. But Hassett of Wan More

by Ali1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosenfeld
March 23, 2015

Good Experience Hassett Subaru went out of their way to help resolve a problem. Cary Driscoll even worked around my schedule to help me get my new Subaru. Highly re More

by LauraD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Driscoll, Matt Fusco
March 05, 2015

Fast and efficient dealer service I have serviced my vehicle several times at Hassett Ford and they are a very good service department. Most impressive is the time it takes to check i More

by robr563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pace
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