
Haselwood Volkswagen Hyundai
Bremerton, WA
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Friendly , was able to shop at my own pace they make you feel like you are their only customer from start to finish all staff in between ! I will go back and would recommend them to friends and family ! feel like you are their only customer from start to finish all staff in between ! I will go back and would recommend them to friends and family ! More
Marshea was great to work with. She made the process of purchasing our Jeep very easy. We would highly recommend. Thanks for your help Marshea. purchasing our Jeep very easy. We would highly recommend. Thanks for your help Marshea. More
I started my new car attitude geared towards a Hybrid or PHEV that would also meet the WA State sales tax exemption along with the Federal tax credit. After the Dodge Pacifica appeared too big I settled on PHEV that would also meet the WA State sales tax exemption along with the Federal tax credit. After the Dodge Pacifica appeared too big I settled on a Toyota Rav4 Prime. It checked both boxes with one exception. This vehicle was not sold in WA State by Toyota because Toyota was using available vehicles to assist their standing in CA and OR. Yup! Thanks allot Toyota. So I contacted a Hillsboro, Oregon Toyota dealership, negotiated on a Vehicle with a sticker price of $44,406 bucks. It was under the $45,000 needed for the sales tax exemption. WHY DID I NOT BUY THIS CAR? Because the dealer was requiring that I accept the add on items that under a separate non-Toyota dealership agreement he would make more money on and that drove the price up to over $48K. Therefore that unethical greed drove the price outside of the sales tax exemption of 10%+ while attempting to force on me some extras I considered crap towards my long term ownership objectives. The over charging of these PHEVs right now isn't for me or my more than local highway focused use. Since I decided to wait for the competition in about two years to not only drive prices down but to provide better and more alternative fuel vehicles I looked at conventional rides offering decent fuel mileage. Haselwood Volkswagen provided that need with a 2021 VW Tiguan to fit in my garage. Marshea Middleton was the perfect salesperson assisting my wife and myself in our decision to purchase this ride over all the other choices we had looked at to replace our sold 2010 Honda CR-V. Not pressuring us for hours while we analyzed a whole bunch of issues, even before price, was the most courteous and professional service anyone could expect. More
Great experience, definitely a great place for a great car buying experience! Tyler is definitely someone I would buy from again! Thank you for everything! car buying experience! Tyler is definitely someone I would buy from again! Thank you for everything! More
Overall great experience. Wonderful people and very helpful. There were plenty of car options. The test drive went beautifully and very smooth. Nice night. Thanks. helpful. There were plenty of car options. The test drive went beautifully and very smooth. Nice night. Thanks. More
Made it over and beyond to make my experience of getting an affordable new car happen. Tyler also explained the car very well and made sure everything worked good. As well as explaining it to my family and an affordable new car happen. Tyler also explained the car very well and made sure everything worked good. As well as explaining it to my family and staying late till I got everything worked out on my end. More

Everyone was really great, attentive, good communication, helpful. From Marchea (with me from start to finish), to TJ, and Ron in finance - I had such a positive experience! And *thrilled* with the Kona E helpful. From Marchea (with me from start to finish), to TJ, and Ron in finance - I had such a positive experience! And *thrilled* with the Kona EV! More
We were given incorrect info regarding a Ford recall for the Ford Escape. When I contacted the VW service center Brittany and two others at the dealership sent me to they knew nothing, but were kind enough the Ford Escape. When I contacted the VW service center Brittany and two others at the dealership sent me to they knew nothing, but were kind enough to help me get to the correct service center (Ford), make me an appointment and work with me to arrange the required repairs. Calls to Brittany were not returned. I did not feel well served by Britteny and the other young lady who assisted with our purchase as they gave me incorrect info re where the needed repair was to be done.. Causing me a confusing time trying to finalize the promised repairs. However the help I obtained from the VW service dept went far towards redeeming your reputation for customer service. As a long term customer, I'd hope for better customer service. More

The sales representatives were very helpful and understanding of my idea of what I wanted for my self in a car. They didn't just try to push their cheapest or most expensive choice my way. Thanks f understanding of my idea of what I wanted for my self in a car. They didn't just try to push their cheapest or most expensive choice my way. Thanks for the all the help. More