Haselwood Volkswagen Hyundai

It started out as a bad experience because I drove up there from south of Tumwater in the rain and wind thinking I was getting a Costco deal per an email from Lora Zinter, from your internet department. there from south of Tumwater in the rain and wind thinking I was getting a Costco deal per an email from Lora Zinter, from your internet department. When I showed Anthony the email and price sticker he told me there were more extras on the car I chose and therefore it was not a Costco car for sale. I asked why did Lora send me that email and he took a picture of it and went to talk to a manager. He came back and said it did not qualify as a Costco deal, needless to say I was not pleased because I would not have driven up there otherwise. But Anthony was very pleasant and understanding of my anger and showed us the car, explained that there was no charge over MSRP, and tried to explain the extras that were included which was not on the sticker price. Since my wife and I liked the car and the price, we decided to stay there and purchase the car despite my disappointment in the original email. Anyway, I just want to say that if it wasn't for Anthony and Don, the finance manager we probably would have left without purchasing the car. Kudos to their patience, politeness and making us feel like friends! More

Paul, my salesman, was fantastic and I did not feel at all pressured. He helped guide me thru this process and was very knowledgable about the car I was interested in. Would recommend to others. all pressured. He helped guide me thru this process and was very knowledgable about the car I was interested in. Would recommend to others. More

The dealership was clean and presentable at all times, even when there were alot of people around. Easy to navigate and very comfortable The sales department was extremely helpful, paul provided excellent even when there were alot of people around. Easy to navigate and very comfortable The sales department was extremely helpful, paul provided excellent service and was upfront and honest. Which extremely hard to find now a days, i appreciated that on his end. I have q ton if respect for him and marshea was timely handling the payment side of things (her office space is adorable) my time at the dealership was an all around excellent experience! More

From beginning to end, my experience with Haselwood Hyundai was outstanding. Vanessa was my online contact, and she helped me to reserve the exact high-demand car I wanted. Paul was my in-person salesp Hyundai was outstanding. Vanessa was my online contact, and she helped me to reserve the exact high-demand car I wanted. Paul was my in-person salesperson, and he kept me up to date along the way as we waited for my vehicle to arrive and was very pleasant and helpful. Don, who did our final paperwork, was professional, informative, and pleasant as well. At no point did I feel pressured by anyone at Haselwood. They helped me get the car I wanted in the smoothest way possible. More

Our first contact via internet was Alyssa. She was friendly, professional and prompt to reply to all our questions, via email or phone. Shaun V. was our dealership salesman and was outstanding! My wi friendly, professional and prompt to reply to all our questions, via email or phone. Shaun V. was our dealership salesman and was outstanding! My wife was hesitant to come since past experience with other dealerships has been exhausting. We both were so impressed with Shaun’s approach and his knowledge of the VW. We loved the car, but may not have purchased it at Hasselwood if our salesman was pushy, undignified or unprofessional. We will recommend Shaun and Hasselwood dealership to our family & friends. More

Paul was delightful!! Very professional, excellent when it came to product knowledge!! Paul answered all of our questions making our new vehicle purchase smooth and easy. Paul is an asset to your dealershi it came to product knowledge!! Paul answered all of our questions making our new vehicle purchase smooth and easy. Paul is an asset to your dealership we highly recommend Paul. Thank you. More

Shea and Luke are amazing! Great experience! I would go back for sure! Thank you! back for sure! Thank you! More

For buying my first car I don't feel like I was pressured into buying it-which made the process easier to handle and left me confident in my purchase. into buying it-which made the process easier to handle and left me confident in my purchase. More

Marshea and Luke were great to work with. It was just kismet that the same specifications for the car I had ordered online through VW, happened to arrive just two days before. Marshea was relaxed and gra kismet that the same specifications for the car I had ordered online through VW, happened to arrive just two days before. Marshea was relaxed and gracious and DIDN’T use pressure tactics other than the back and forth brokering with finance. She provided a great orientation to my new ID.4 and Luke made the mountain of paperwork go as quickly as possible. More

Friendly staff that is helpful and provides a no pressure experience for buyers to talk through options with the staff and privately. experience for buyers to talk through options with the staff and privately. More