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Haselwood Chevrolet Buick GMC

Bremerton, WA

4.7
742 Reviews

501 W Hills Blvd

Bremerton, WA

98312

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Showing 742 reviews

January 06, 2023

Unbelievable service. My local Chevy dealer in LaConner was unable to get me a new Chevy bolt for a year. Not only did Hazelwood find a car for me within a day, they deliv More

by buck1803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sanchez
Jan 06, 2023 -

Haselwood Chevrolet Buick GMC responded

Thanks a million for leaving Haselwood Chevrolet Buick GMC a wonderful five-star review! It was a pleasure assisting you with your purchase and ensuring you received your new ride before the big holiday. Chris is an asset to our team, and we will be sure to pass your kind regards along. Happy New Year!

January 06, 2023

Fast and courteous service. Parts department was very helpful. Great staff working here and would not trust my EV to another dealer. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 06, 2023 -

Haselwood Chevrolet Buick GMC responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Haselwood Chevrolet Buick GMC team. Drive safely, and we hope to see you back again down the road!

December 30, 2022

Professional, polite, respectful of my needs, good attention to detail, vehicle was ready on time, overall a dealership that is earning my trust. More

by BobLJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in service., Patrick Merrill
Dec 30, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review! We appreciate the kind feedback and hope to see you again at Haselwood Chevrolet Buick GMC. Safe travels!

December 29, 2022

The Dealership was the best to work with, they went above any beyond to make sure I was completely satisfied. I will chose Haselwood GMC over any other dealership! More

by jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary, Reggie Ross, Chris Sanchez
Dec 29, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review, Jon! We are so glad to hear that you had a successful experience working with the Haselwood Chevrolet Buick GMC team. Drive safely, and we hope to see you back again down the road!

December 28, 2022

Want to share my experience with Haselwood GMC in hopes that it spares other prospective customers the agony. I waited 8+ months for a custom ordered vehicle, only to have Haselwood sell the assigned VIN More

by bpabrams
Recommend Dealer
No
Employees Worked With
Patrick Merrill
Jan 03, 2023 -

Haselwood Chevrolet Buick GMC responded

Ben, I would like to extend our sincere apologies. We never want a guest to be put in this situation and we regret the frustration you experienced throughout the process. I will speak with my team in-depth about this to ensure that this kind of mistake doesn't happen again. Additionally, I would like to ensure that your refund is processed as soon as possible, and it is disappointing that you haven't received better communication about this. I will look for your contact information and be in touch to straighten things out. Thank you and safe travels in your new vehicle. - Josh Kolbas - General Manager - 360-479-4910

December 22, 2022

The dealership found items that required correction on the vehicle and discovered that the issue was covered by the factory warranty. More

by Franklin.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 22, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review, Franklin! We are so glad to hear that you had a successful service experience working with the Haselwood Chevrolet Buick GMC team. Drive safely, and we hope to see you back again down the road!

December 22, 2022

Was having traction tires put on for trip across pass to be with family for Christmas. Had a cracked rim from a prior accident that interfered. I told Nicholas I was leaving soon and needed my truck. He More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in Service
Dec 22, 2022 -

Haselwood Chevrolet Buick GMC responded

This review means a lot to us! Thank you for choosing Haselwood Chevrolet Buick GMC and for sharing your thoughtful feedback about Nicholas. Safe travels ahead and happy holidays!

December 20, 2022

Excellent service , 21 Point check up Friendly and efficient service will return For all my electric vehicle service More

by Dengerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Merrill, Chris Sanchez, Connie Juergens, Adam Parson
Dec 20, 2022 -

Dengerry responded

great service

Dec 20, 2022 -

Dengerry responded

great service

Dec 20, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for taking a moment to recommend Haselwood Chevrolet Buick GMC. We're always happy to assist with your automotive needs. See you next time!

December 20, 2022

Didn't have part needed for recall repair yet that was the reason for bringing the car into them Didn't do tire rotation as they said based on work order More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy , Josh Kolbas
Dec 20, 2022 -

Haselwood Chevrolet Buick GMC responded

Richard, We understand your time is valuable and take client feedback very seriously. I apologize that the part necessary to make your repair wasn't available, and will look into what could have caused this delay. It certainly sounds like we dropped the ball here, and we will have a discussion as a team to improve. In the meantime, I would appreciate the opportunity to make this right. If you are willing, please consider giving me a call when time allows. I look forward to speaking with you. Josh Kolbas - General Manager - 360-479-4910

December 20, 2022

Took my truck in for service. It was really fast. Randy’s customer service made it a smooth transaction. Very pleasant experience. More

by mjhaynes527
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Strassburg
Dec 20, 2022 -

Haselwood Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Randy and the Haselwood Chevrolet Buick GMC team. Drive safely, and we hope to see you back again down the road!

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