Haselwood Chevrolet Buick GMC

Chris gave us the best service we have ever had anywhere! This guy was incredible and is the definition of fantastic customer service 100% quality This guy was incredible and is the definition of fantastic customer service 100% quality More

As soon as I walked into the door this amazing man was already standing there waiting for me.. And from the beginning to the end, I did not know how to thanks to this amazing man for all his kindness an a already standing there waiting for me.. And from the beginning to the end, I did not know how to thanks to this amazing man for all his kindness an a very excellent service he did for me.. thank you John.. 🤙🏽🤙🏽 Mahalo and thank you..🙏 More

Overall experience with Michael was very good. My boyfriend and I came to look at cars on my birthday and I hadn’t found an SUV that really fit me. Having had test drove a few different SUVS before a boyfriend and I came to look at cars on my birthday and I hadn’t found an SUV that really fit me. Having had test drove a few different SUVS before arriving I had some sort of idea of what I was and wasn’t looking for. Although a long day the search was a lot of fun and we found my new vehicle. I drove off with it that day and everyone at Haselwood Chevy Buick GMC was extremely helpful and not pushy. More

She was very pleasant and cheerful. Help move us into a loaner vehicle until the decision to purchase was done. Thanks for the experience Chloe. loaner vehicle until the decision to purchase was done. Thanks for the experience Chloe. More

I’ve never received anything better than the service that my husband and I got here. Keowa was extremely helpful and nice from the first moment we went to check out a truck, test drove it and fell in love. K my husband and I got here. Keowa was extremely helpful and nice from the first moment we went to check out a truck, test drove it and fell in love. Keowa, Will and Brandon were all extremely helpful. I’m so excited we started this journey with them! More

I worked with John in the Sales department and he was fantastic with his patience and knowledge. Brandon in the finance department was extremely thorough in regards to the different charges for my jeeps fantastic with his patience and knowledge. Brandon in the finance department was extremely thorough in regards to the different charges for my jeeps pricing and the protection packages. I highly recommend this dealership and definitely ask for John! All around great guy and great team. More

John was very knowledgeable about the vehicle I wanted. He took care of any issue that arose in a very timely manner and picked up on the issues that concerned the customer the most. I was also impressed He took care of any issue that arose in a very timely manner and picked up on the issues that concerned the customer the most. I was also impressed in how the staff handled the customers. Very professional. More

I’ve bought vehicles before at other dealerships- but Keowa was very patient, helpful and hospitable making our car buying experience very pleasant. Very kind guy who really likes his job; knows how to d Keowa was very patient, helpful and hospitable making our car buying experience very pleasant. Very kind guy who really likes his job; knows how to deal with people...most importantly he made sure we were happy with our purchase. More

Walked in ready to buy and walk away with a new truck. Had a good experience with the sales person showing just about every truck they had on the lot. When it came time to sit down and discuss numbers and Had a good experience with the sales person showing just about every truck they had on the lot. When it came time to sit down and discuss numbers and financing, that’s when what I thought, would take an hour turned into a 5 hour process. The process with the financial agent was very outdated and frustrating. He kept trying to up sell me on warranty, body protection, maintenance, and other crap that I did not want. I could just pay for the truck outright, so it was frustrating that they kept trying to get me to finance the vehicle. The forms were very confusing and being printed on a DOT matrix printer legacy before the digital age. The most important form with the final billing price was so confusing that they couldn’t tell me the correct number that I would need to bring a cashier check back the next day for. Turns out the down payment that I put down that day to hold it until I got the cashiers check had already been taken out of the total, but it was positioned left of every other number on the form. The fact that they could only take 3k from a card, per person, and only a cashiers check, meant I had to spend another 2 hours running back to the bank, making a total of two trips. The most frustrating part of the whole thing was getting passed from one person the next and then being told that the previous person was going to be doing something with me next (e.g. setting up onstar, more forms to fill out, final walk through, etc), and then that person not being available when I was. At one point I had to ask the sales manager what for and why I was waiting so long. His response was that they were short staffed, even though I counted at least 4 employees just standing around shooting the breeze. Overall, the entire process needs to be streamlined and brought into the digital age, and a 5hr customer experience brought into a more reasonable amount of time. More

Michael was amazing! I appreciated his fun and spunky attitude. It made for a easy, and quick purchase of my dream car. Thank you so much Michael! attitude. It made for a easy, and quick purchase of my dream car. Thank you so much Michael! More