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Harvey Cadillac

Grand Rapids, MI

Overview
Reviews
Vehicles
4.8
84 Reviews
Call Dealership (616) 949-1140

2600 28th Street SE

Grand Rapids, MI

49512

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Showing 84 reviews

May 24, 2023

Harvey Cadilac ,Grand Rapids has once again proved to be a leader in the automotive repair industry. Professional experience service writer. Tony Taylor was very helpful. Same day service on my Cts4. More

by Danamal64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Taylor
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April 28, 2023

Customer service is always great. Mike did a great job. In and out quickly with a very clean vehicle More

by Murraylake1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 24, 2023 -

Harvey Cadillac responded

Murraylake1 - Thank you for your business and your Five Star review! We'll pass this along to Mike also. Happy motoring!

April 05, 2023

Corine & Clyde were awesome… So so helpful Thank you everything was taken care of quickly & efficiency… I love my Lexus service More

by Carmen.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrine & Clyde service scheduler manager
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Apr 10, 2023 -

Harvey Cadillac responded

Carmen - We appreciate your business, kind words and Five Star rating - thank you!

March 30, 2023

was not able to sell me the car, because they say it smell like smoke. 2 days later i called and i spoke to someone else and i was told the car had been sold.wow because they knew i was out of town and More

by rawcx247
Recommend Dealer
No
Employees Worked With
rather not say
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Apr 05, 2023 -

Harvey Cadillac responded

rawcx247 - We will speak with our team about the experience you’ve related here. We wish for everyone to have a positive experience with our dealerships!

March 28, 2023

Professional and honest and quality and work and timely. great great great great great great More

by stretchthree
Recommend Dealer
Yes
Employees Worked With
Brad, collision
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Mar 30, 2023 -

Harvey Cadillac responded

stretchthree - We appreciate your business and taking the time to leave us your kind comments and Five Star rating - thank you! The Team at Harvey Automotive

March 18, 2023

Excellent service, friendly courteous staff , short wait time to get my Lexus RX 350 serviced More

by burdettejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Segard, Mike Linscott, Juan Pena
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Mar 20, 2023 -

Harvey Cadillac responded

John - Thank you for your business! We appreciate you taking the time to give us feedback on your Harvey Lexus service experience and your Five Star rating. Happy motoring!

January 09, 2023

Very attentive, detail oriented. Great communication & knowledgeable . Ttjank ypu for taking the time to reach out and answer all questions More

by Kass85n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ok
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January 01, 2023

Great experience thank you l receive what l was looking for even better buying a new Lexus ES 350 once again thank you More

by terry gtrs23@sbcglobal.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Oneil
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December 26, 2022

I sent them a message, but they never got back to me. Needless to say, I was very disappointed. More

by Cindy
Recommend Dealer
No
Employees Worked With
No one
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October 20, 2021

Called to ask what I wanted when u had said I was Interested in the Mazda and I asked about financing and they were suppose to call me back right there and then to check on my status and never got a More

by Jenny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Oct 25, 2021 -

Harvey Cadillac responded

Jenny - We wish for complete satisfaction for our clients. We received your emails after our dealership group closed and responded the next morning. We followed up with a call about an hour later and left a message. Unfortunately, by the time you called back that afternoon, the vehicle had been sold. With used cars in short supply, this can happen and we apologize.

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