Harvest Honda
Yakima, WA
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Don’t buy a car from this dealership unless you like your time wasted. I’ve been inquiring about a vehicle for multiple days just waiting for the car to be serviced. If Vanessa Cronin calls just hang up the time wasted. I’ve been inquiring about a vehicle for multiple days just waiting for the car to be serviced. If Vanessa Cronin calls just hang up the phone. She didn’t have the courtesy to call me letting me know that the vehicle was sold after calling almost everyday update: The manager of Harvest Honda reached out to me and to no surprise was unapologetic. The manager told me that since I wasn’t local that I wasn’t a priority. Last time I checked customers are always a priority More
I will never recommend this dealer as i sent my parents there after deal was made over the phone and they were treated like they were white trash. They would not take any cash nor a check or credit card fo there after deal was made over the phone and they were treated like they were white trash. They would not take any cash nor a check or credit card for the sale of a SUV. So my family will look for Honda's at another location and its to bad there would have been a sale of 3. But we will never EVER go back to a dealer that thinks so little about GREAT customer service. Shame on you!!!!!!! More
I scheduled an appointment for my wife’s pilot things I scheduled an appointment for my wife’s pilot things were taken professionally over the phone and when I arrived Jessica was all smiles and welcomin I scheduled an appointment for my wife’s pilot things were taken professionally over the phone and when I arrived Jessica was all smiles and welcoming nature the service went without a hitch everything was done above board and informing me of all the things that were done Jessica again took excellent care bright and meaner and just a pleasant person to be around Her follow-up was excellent and you have a very very excellent employee there that should be recognized and rewarded I called to show my satisfaction and Jason was again another high-quality employee that made me feel valued More
Once again, The Staff at Harvest Honda surpasses expectations. Justin and his crew at the service desk installed my tow hitch and wiring harness not only in record time but with constant communicati expectations. Justin and his crew at the service desk installed my tow hitch and wiring harness not only in record time but with constant communication and planning. Parts arrived on different days but with a couple of phone calls from the parts department, the installation was hassle free and confidently taken care of! Thanks again Harvest for your superior service More
It’s not often that I write such intentional feedback but this particular experience has seen a level of excellence and customer service beyond my expectations. Alex Rodriguez (intentionally mentioning his n this particular experience has seen a level of excellence and customer service beyond my expectations. Alex Rodriguez (intentionally mentioning his name) went well past his responsibilities and took great care in handling my situation and snored not only a high level of satisfaction but invested his time to secure a loyal customer for years to come. I cannot day enough about the level of representation that Alex has done for Harvest Honda. Thank You! More
Great service! We have been buying Hondas from Bob Hall in Yakima for the past 30 years. We have been coming in for parts and service since then. Harvest Honda has s We have been buying Hondas from Bob Hall in Yakima for the past 30 years. We have been coming in for parts and service since then. Harvest Honda has some awesome people. Tony in service, Joe Tucker in parts, I don't know the other parts people by name, have all been great to work with. I give you a 5 star rating. Thanks. Sam Glanzer More
Excellent! Buying my first car was the easiest and smoothest experience I could have had thanks to Alfredo! He was super friendly and made sure my mom and I both Buying my first car was the easiest and smoothest experience I could have had thanks to Alfredo! He was super friendly and made sure my mom and I both knew the ins and outs of purchasing a new car. He didn’t push us to do anything we didn’t want to. We didnt have to haggle with him. I have had questions after I picked up my car and he has been able to help me right away to resolve the issues. I would totally recommend anyone on the market for a new car to go see Alfredo! More
Great car buying experience! The staff at Harvest Honda were friendly, knowledgeable, and helpful, they answered all of our questions thoroughly, and made sure that all of our nee The staff at Harvest Honda were friendly, knowledgeable, and helpful, they answered all of our questions thoroughly, and made sure that all of our needs were met in the buying process. More
Smooth, easy and friendly Wow. Start to finish this was the smoothest and easiest experience we have had. Low low price to start with on a quality Honda. Then Alfredo was great Wow. Start to finish this was the smoothest and easiest experience we have had. Low low price to start with on a quality Honda. Then Alfredo was great. He listened and asked questions but never really pushed. Walked in the door and talk a few additional things we might want but again informative not pushy. Signed papers and got the keys and a quick but great tour and we were on our way. What was missing but not missed was the haggling the back and forth wrestling for price. No smoke and mirrors. Really a breath of fresh air. Great to know there are some dealerships out there that put customers first. More