Harvest Honda

Be wary of this service center. I knew their prices could be higher than the same service at my usual mechanics, so when the check engine light was flashing and I was close to the I knew their prices could be higher than the same service at my usual mechanics, so when the check engine light was flashing and I was close to the Harvest Honda I was prepared to clarify BEFORE I authorized the service. I told them the problem and Javier told me the diagnostics would cost $180. I asked if that diagnostics cost would apply towards the repair costs IF the problem were identified and I authorized the repair today. He said yes, it would apply. Later, they called, problem identified by the code reader and verified by mechanic, so I AGAIN verified that the $180 would count towards the cost of the repair job and was told YES it would. But, when I picked up the car, I was told there was a "miscommunication", that Javier thought I was asking if I would be charged for both. I asked to speak to a manager who also called it a "miscommunication". I do NOT think I miscommunicated...at best, they misunderstood common mechanics shop practice and terminology....and it cost ME an extra $180. $700 for one ignition coil. No. I won't be back. If you can't even clarify costs before you authorize, what a ripoff. And, on top of it, I am ready to buy a new car. It certainly will NOT be from Harvest Honda. Very disappointed. More

Don’t buy a car from this dealership unless you like your time wasted. I’ve been inquiring about a vehicle for multiple days just waiting for the car to be serviced. If Vanessa Cronin calls just hang up the time wasted. I’ve been inquiring about a vehicle for multiple days just waiting for the car to be serviced. If Vanessa Cronin calls just hang up the phone. She didn’t have the courtesy to call me letting me know that the vehicle was sold after calling almost everyday update: The manager of Harvest Honda reached out to me and to no surprise was unapologetic. The manager told me that since I wasn’t local that I wasn’t a priority. Last time I checked customers are always a priority More

I will never recommend this dealer as i sent my parents there after deal was made over the phone and they were treated like they were white trash. They would not take any cash nor a check or credit card fo there after deal was made over the phone and they were treated like they were white trash. They would not take any cash nor a check or credit card for the sale of a SUV. So my family will look for Honda's at another location and its to bad there would have been a sale of 3. But we will never EVER go back to a dealer that thinks so little about GREAT customer service. Shame on you!!!!!!! More

I scheduled an appointment for my wife’s pilot things I scheduled an appointment for my wife’s pilot things were taken professionally over the phone and when I arrived Jessica was all smiles and welcomin I scheduled an appointment for my wife’s pilot things were taken professionally over the phone and when I arrived Jessica was all smiles and welcoming nature the service went without a hitch everything was done above board and informing me of all the things that were done Jessica again took excellent care bright and meaner and just a pleasant person to be around Her follow-up was excellent and you have a very very excellent employee there that should be recognized and rewarded I called to show my satisfaction and Jason was again another high-quality employee that made me feel valued More

Once again, The Staff at Harvest Honda surpasses expectations. Justin and his crew at the service desk installed my tow hitch and wiring harness not only in record time but with constant communicati expectations. Justin and his crew at the service desk installed my tow hitch and wiring harness not only in record time but with constant communication and planning. Parts arrived on different days but with a couple of phone calls from the parts department, the installation was hassle free and confidently taken care of! Thanks again Harvest for your superior service More

It’s not often that I write such intentional feedback but this particular experience has seen a level of excellence and customer service beyond my expectations. Alex Rodriguez (intentionally mentioning his n this particular experience has seen a level of excellence and customer service beyond my expectations. Alex Rodriguez (intentionally mentioning his name) went well past his responsibilities and took great care in handling my situation and snored not only a high level of satisfaction but invested his time to secure a loyal customer for years to come. I cannot day enough about the level of representation that Alex has done for Harvest Honda. Thank You! More

I brought my car in for a detail because I had gotten some pitch on it and they did an absolutely amazing job. Thank You some pitch on it and they did an absolutely amazing job. Thank You More

Great service! We have been buying Hondas from Bob Hall in Yakima for the past 30 years. We have been coming in for parts and service since then. Harvest Honda has s We have been buying Hondas from Bob Hall in Yakima for the past 30 years. We have been coming in for parts and service since then. Harvest Honda has some awesome people. Tony in service, Joe Tucker in parts, I don't know the other parts people by name, have all been great to work with. I give you a 5 star rating. Thanks. Sam Glanzer More

Excellent! Buying my first car was the easiest and smoothest experience I could have had thanks to Alfredo! He was super friendly and made sure my mom and I both Buying my first car was the easiest and smoothest experience I could have had thanks to Alfredo! He was super friendly and made sure my mom and I both knew the ins and outs of purchasing a new car. He didn’t push us to do anything we didn’t want to. We didnt have to haggle with him. I have had questions after I picked up my car and he has been able to help me right away to resolve the issues. I would totally recommend anyone on the market for a new car to go see Alfredo! More

Great car buying experience! The staff at Harvest Honda were friendly, knowledgeable, and helpful, they answered all of our questions thoroughly, and made sure that all of our nee The staff at Harvest Honda were friendly, knowledgeable, and helpful, they answered all of our questions thoroughly, and made sure that all of our needs were met in the buying process. More