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Hartford Toyota - Service Center

Hartford, CT

4.4
636 Reviews
Call Service Center (959) 223-4773

636 Reviews of Hartford Toyota - Service Center

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January 17, 2024

Everyone was nice and cordial I drove in one hour early and they took me in with no questions. It was a quit service. More

by Dorisdones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Doris, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
January 17, 2024

The service rep. was helpful and pleasant. As usual, I was satisfied with the service provided. More

by richardpfau4153
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Hartford Toyota responded

It's great to hear that we were able to help you out, Richard. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

Helpful
January 16, 2024

Service was completed as expected and on time. I really like the digital inspection report and the communication. More

by hkwiegard
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
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Jan 16, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
January 16, 2024

While I am grateful for the service, they should also be checking the air in the tires especially if they are rotating them, or checking the overall maintenance. This was something that was not done in my c More

by tcalderon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember their names.
Report | Print
Jan 17, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. The Team at Hartford Toyota

Helpful
January 16, 2024

I have been coming there for a while and there’s been good and bad days I don’t make a comment because I don’t want to get anybody hurt. But this last time was good and no complaints More

by omodola.pooshode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jan 17, 2024 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
January 16, 2024

Custumer service was good. Representative was very polite. He explained everything well for my oil change. Most of all, I didn't have to pay for service this trip. More

by blakessandra55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sandra, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

Helpful
January 15, 2024

Very disingenious, stated one thing then reneged. There was a lack of courtesy. I will not be back if at all possible. More

by IrieManNazz
Recommend Dealer
No
Employees Worked With
Felix Olvera
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Helpful
January 15, 2024

Took me in. Made good recommendations. I will come back. Till next time... No thanks More

by Michael McCabe
Recommend Dealer
Yes
Report | Print
Jan 16, 2024 -

Hartford Toyota responded

Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Helpful
January 15, 2024

Arrived before close to request a tire patch, Steve calm and collect and said they could take care of it the following day. Turn around was faster than anticipated More

by erholzman1
Recommend Dealer
Yes
Employees Worked With
Steve?
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Jan 16, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
January 15, 2024

Very clean and professional I would definitely recommend this dealership You have earned a customer for life More

by michaelpinela66
Recommend Dealer
Yes
Employees Worked With
I don't remember, but my service advisor was extremely professional and friendly
Report | Print
Jan 16, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

Helpful
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