Hartford Toyota - Service Center

Staff is friendly Staff is very friendly and comfortable. Thorough with inspection of car and does not try to sell you in frivolous payments to tune up or 'fix' the car Thorough with inspection of car and does not try to sell you in frivolous payments to tune up or 'fix' the car More

Efficient but pricey Easy access, clean facility, appreciated the car wash. Bo was very friendly and helpful appreciated the car wash. Bo was very friendly and helpful More

Members are always courteous and move as fast as they can explains what is needed and doesn't force you to buy what is not explains what is needed and doesn't force you to buy what is not More

Worse experience I ever had at a dealership Terrible customer service, didn't adhere to time frame given, multiple times, kept car overnight and then entire next day in lieu of 1.5-2hrs customer service, didn't adhere to time frame given, multiple times, kept car overnight and then entire next day in lieu of 1.5-2hrs More

Your dealership is clean and inviting. I have never had an issue with your service department. All of your service people have been great. I have never had Janice Acosta as a service rep b I have never had an issue with your service department. All of your service people have been great. I have never had Janice Acosta as a service rep but just watching the way she hustles around is astounding. More

They are kind to me. As soon as I walked , the receptionist greeted me with a smile and asked me what brought me there. I told her, for a regular maintenance, she immedia As soon as I walked , the receptionist greeted me with a smile and asked me what brought me there. I told her, for a regular maintenance, she immediately took me to one of the guys in the glass room and attended to me. The gentleman just asked for my phone number and was able to pull my order. He kindly asked me to have a seat in the waiting room as they work on toyota rav4. In about an hour or so, he called me to let me know they are finished working on vehicle. I thanked him and drove away. Unfortunately, I don't remember his name. More

I was told I my brakes were grinding, to it to an independent shop , my brakes were not even halfway worn,. The inspection was going to cost $80 to take off all four wheels, I asked to rotate the tir independent shop , my brakes were not even halfway worn,. The inspection was going to cost $80 to take off all four wheels, I asked to rotate the tires when reinstalling them since the were off, I was told that’s an additional rotation cost. Sorry I will not be giving you my business in the future. More

It was very good ? ? I would like to see you again It was awesome ?? ? I would like to see you again It was awesome ?? More

The service wasgreat. Bo is the best Ialways request him. He's always courteous and knows his stuff Bo is the best Ialways request him. He's always courteous and knows his stuff More

Thanks for taking very good care of me during whole process of purchasing my lease and for servicing my care process of purchasing my lease and for servicing my care More