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Hartford Toyota

Hartford, CT

4.6
3,827 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,827 reviews

August 08, 2022

Excellent dealership, work done in timely manner Staff is very professional Facilities are very modern More

by calvinortique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Aug 08, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 07, 2022

Service was prompt, no delays. Bo was informative and friendly. After I had to leave my car overnight he kept me informed on the progress of repairs. More

by Adam Filip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Aug 08, 2022 -

Hartford Toyota responded

Thank you for your business, Adam. We appreciate this fantastic five-star review. We're happy to hear that Bo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

August 07, 2022

I had to go twice because they did it wrong the first time. I have been there before and the same thing happened. I try giving them a second chance but they prefer quantity instead of quality. I will nev More

by mlozadascholarship
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hugo Muniz
Aug 08, 2022 -

Hartford Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

August 06, 2022

Clean and we'll kept facility. Staff was friendly and very knowledgeable in each department which helped make for a comfortable and pleasing experience. More

by jeremyld69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Chris Mojsa, Orion Pickham, Matt Ford, Brianna (Bri) Garay, Jennifer Glidewell
Aug 08, 2022 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership, Jeremy. We appreciate your five-star review. The Team at Hartford Toyota

August 06, 2022

Rude and eft grease on my truck and thru my floor mats on the other side I was not pleased More

by cote.2cote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Muniz
Aug 10, 2022 -

Hartford Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at Hartford Toyota

August 05, 2022

Prompt service and appropriate advices for me to sustain the car. Service guys are courtesy and Waiting area is good Wi-Fi working More

by Kawasaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot
Aug 08, 2022 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

August 04, 2022

Super courteous easy no pressure purchase. This is third lease and I couldn’t be happier with the sales, service, and management team at Toyota of Hartford. As for the car Toyota needs to make More

by Ccyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Aug 04, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

August 04, 2022

Excellent service and staff. Fast and efficient why would you need more words than that. Thank you for making everything so easy More

by bettiwatts65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Estelle Percoski
Aug 04, 2022 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

August 04, 2022

knowledgeable staff but prices way too high. Had the same work done elsewhere for 1/2. More

by rflo2221914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Aug 08, 2022 -

Hartford Toyota responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. The Team at Hartford Toyota

August 03, 2022

Easy to make an appointment. Professional, knowledgeable, personable service center staff. Comfortable waiting area. Honest and transparent about service needs. Wait time is alwa More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Estelle Percoski
Aug 04, 2022 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Megan, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

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