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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,827 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,827 reviews

August 21, 2022

Very good service the only issue you don't have a body shop. The hood doesn't line-up with the fender. More

by joejcal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Report | Print
Aug 22, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 21, 2022

Service department did not meet my expectación of service. lack of customer care. and follow up with customer to ensure satisfaction. More

by lucyortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Wells
Report | Print
Aug 25, 2022 -

Hartford Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Lucy, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at Hartford Toyota

August 20, 2022

Everyone I interacted with at Hartford Toyota were friendly, welcoming, and extremely helpful in my search for a new vehicle. In my opinion, they went above and beyond to ensure I got the car I wanted More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist, Brianna (Bri) Garay, Omar Rivera
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Aug 22, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 20, 2022

Service providers were polite and efficient and did not try to pressure/up-sell me. More

by kim4217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Estelle Percoski
Report | Print
Aug 22, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 19, 2022

Best dealership ever. Kept me in the loop at all times. Very friendly and knowledgeable More

by Ejd1066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Report | Print
Aug 22, 2022 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

August 18, 2022

Awesome service friendly people clean dealerships Landen is terrific.prices are reasonable and competitive.I would recommend to anyone. More

by kcbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells, Hugo Muniz, Janice Acosta, Estelle Percoski
Report | Print
Aug 19, 2022 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

August 16, 2022

Very convenient , and easy to shop, I was empress the way being welcomed and introduction for the car that makes me happy. If I have to buy onather car I will still go to Hartford Toyota , keep up the g More

by Liljana Xhikneli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Report | Print
Aug 16, 2022 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Liljana! Please don't hesitate to reach out if you need anything else. We're always happy to help. The Team at Hartford Toyota

August 14, 2022

Dealership and Ben Root were excellent. Helped with preparing for purchase and all details. Ben made us feel special. More

by Mac’s coach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
Report | Print
Aug 15, 2022 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

August 12, 2022

Poor service. Last service on my land cruiser left wheels lug nut loose. Almost caused me a fatal accident with my family More

by Mrv1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Estelle Percoski
Report | Print
Aug 15, 2022 -

Hartford Toyota responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

August 12, 2022

I liked the service that was provided to my Rav 4. The car sat there to long. More

by migarc6
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Aug 15, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

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