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Hartford Toyota

Hartford, CT

4.6
3,827 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,827 reviews

September 01, 2022

Everyone was great to work with, timely and professional as well as friendly. Great experience overall, couldn't ask for better treatment. A+++ More

by drseifel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Brianna (Bri) Garay, Omar Rivera
Sep 02, 2022 -

Hartford Toyota responded

Thank you so much for choosing Hartford Toyota. Please don't hesitate to let us know if we can be of any more assistance! The Team at Hartford Toyota

September 01, 2022

Ideally appreciate all service. It’s amazing it. The service is upscale and the Boo is amazing with all customers. More

by lu.miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Sep 02, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

August 31, 2022

As I have commented on the past this dealership is awesome. I respect Rich McCallisre jr and service advisor Janice Acosta for their responsiveness and professionalism. Thanks More

by jspapillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Janice Acosta
Aug 31, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

August 29, 2022

Great service. And follow up. Rich McAllister jr is always attentive and service advisor Janice Acosta is fantastic. More

by jspapillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McAllister jr, Janice Acosta
Aug 29, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

August 28, 2022

Do not trust the service department. Left my front wheel lug nut loose. Almost had a fatal accident. I was never compensated as I promised. Had to towed my land cruiser to the dealership More

by Mrv1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Estelle Percoski
Aug 29, 2022 -

Hartford Toyota responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

August 27, 2022

Great job by the service team. Car was completed on time and they went out of their way to fit me in without an appointment. Awesome work. More

by cverf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Aug 29, 2022 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

August 27, 2022

Leased a Highlander Omar and Bri were terrific Omar was always in contact with me to update me as to when my vehicle would arrive and Bri was patient and walked me through the financing side of things More

by gregory0831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
Aug 29, 2022 -

Hartford Toyota responded

It's fantastic to hear that Omar and Bri provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

August 26, 2022

I returned from the dealer originally with issues on my vehicle. After calling and explaining, the service director went above and beyond to have the vehicle towed back to the dealership, fixed the problem More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Hugo Muniz
Aug 29, 2022 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

August 26, 2022

Omar Rivera was excellent, he dedicated a diligent search for my new Toyota Avalon which I picked up today. He was a pleasure to deal with and a true professional! Truly outstanding service! More

by drseifel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
Aug 26, 2022 -

drseifel responded

yes, this is me! Don

August 26, 2022

Bought vehicle from this dealership and had it maintained by only them for 11 years excellent service More

by philpayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Aug 29, 2022 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad to have you as a loyal customer here at Hartford Toyota. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

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