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Hartford Toyota

Hartford, CT

4.6
3,827 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,827 reviews

January 01, 2023

Jennifer was a delight to work with! She was patient with my questions, and I had lots. I felt right at home. And she was knowledgeable about the car and continues to be as I learn abo More

by Jdyallen13
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Jan 03, 2023 -

Hartford Toyota responded

Thank you! Jennifer and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

December 29, 2022

Jeannette was very kind and professional. Her service was great and made my experience of purchasing my first car with my parents an unforgettable one. She explained everything in a simple ma More

by Marcela Yong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
Dec 30, 2022 -

Hartford Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

December 29, 2022

I had been planning to wait for my car to be serviced and was dismayed to find it would be a 3 hour wait. But the service team immediately arranged for me to be driven home and then picked up when the work w More

by khh920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Dec 30, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

December 28, 2022

The service department was great and the customer representative was knowledgeable and friendly! Great experience! More

by Mariuspetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Dec 28, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

December 28, 2022

Chip the manager is always a pleasure to work with. Janice the service writer is very friendly. More

by rtmac5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Janice Acosta
Dec 28, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

December 24, 2022

Great Service. I am happy but more than once have had a problem booking on the HartfordToyota.com website with both Firefox and Chrome. Called and asked. Told to More

by Jim Z
Workmanship
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
Dec 26, 2022 -

Hartford Toyota responded

Thank you, Jim, for taking the time to leave us a review. We'll be sure to share your comments with our crew. Thank you for your business. The Team at Hartford Toyota

December 23, 2022

Super efficient, super friendly, and not high-pressure. My sales rep, Omar Rivera, spent a lit of time with me explaining all the features of the car I was interested in, and after I bought it, spent more More

by SamQKitty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Dec 26, 2022 -

Hartford Toyota responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review. We are very happy to hear that Omar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

December 23, 2022

Gracias por las atenciones y por toda la profesionalidad este es mi primer carro me siento muy satisfecho con las atenciones de Janette gracia brianna Garay business manager More

by Roberto.ariasrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Dec 26, 2022 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Roberto. We thank you for choosing Hartford Toyota! The Team at Hartford Toyota

December 22, 2022

I used this dealership service department for two repairs in one weeks time. The first time they informed me there was a recall on my car. They fixed the recall NO CHARGE which would have ended up being $120 More

by R.brodeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Dec 22, 2022 -

R.brodeur responded

I had my transmission fluid flushed and my brake fluid changed. Great job!!!! Totally satisfied.

December 21, 2022

I love this the Hartford Toyota Super Store! As soon as I walk in I’m greeted with friendly and professional service. I’ve purchased 4 cars so far and will not go to any other dealer. Very clean More

by Lydia0966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jeannette Garcia, Brianna (Bri) Garay
Dec 22, 2022 -

Hartford Toyota responded

Thank you, Lydia, for taking the time to share your thoughts on working with our team. We're glad to hear we once again delivered such a great experience! The Team at Hartford Toyota

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