
Hartford Toyota
Hartford, CT
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Very speedy service and nice waiting area…. Was informed the whole time about my vehicle the whole time and what needed to be done next time and how the car was running Was informed the whole time about my vehicle the whole time and what needed to be done next time and how the car was running More
Jennifer gave us a great orientation to the new car. She showed us the controls and how to use them. Tried to sync my phone but I did not have enough storage to download the Toyota app. jennifer said to She showed us the controls and how to use them. Tried to sync my phone but I did not have enough storage to download the Toyota app. jennifer said to cal her when I get my new phone and she will help me. Also offered to help me with anything re the new car. I would highly recommend her to anyone that I know who may want to purchase a Toyota product in the future. In the past we have recommended Toyota to many friends and to our children and their spouses. As a result, our children have purchased 7 Toyota vehicles. More
Kaleb was very responsive once we found the right medium - text messaging. I did not like way dealership increased price above MSRP. Ultimately we got to an agreeable price, but I thought that old style m - text messaging. I did not like way dealership increased price above MSRP. Ultimately we got to an agreeable price, but I thought that old style model of negotiation didn't apply at good dealerships so I was caught off guard when they increased the price. I recommend you go to a best price last price approach. I would warn anyone I recommend to the dealership to be aware of the negotiating style. More
I was very disappointed that I was being charged over $200 additional to snap the back of my passenger's side mirror on and that is with me spending almost $8,000 on repairs. Really!? $200 additional to snap the back of my passenger's side mirror on and that is with me spending almost $8,000 on repairs. Really!? More
Bo and Chris were fantastic. Great customer service and quick turnaround to get my truck back on the road. Thank you!! Great customer service and quick turnaround to get my truck back on the road. Thank you!! More