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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

May 13, 2024

Good at communicating on what needs to be fixed and what can wait. All around great service More

by gradywhaler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
May 13, 2024 -

Hartford Toyota responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Grady, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. The Team at Hartford Toyota

May 13, 2024

Everything and everyone was awesome. Janice words of encouragement was good. She offered/ referred needed, So that I would not have to take time off work in August for another car ser More

by Gralisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
May 13, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Janice here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

May 13, 2024

We worked with Salesperson Ben Root when purchasing our new 2024 Camry Hybrid. If you want a no pressure, laid back sales experience, Ben is the person for you. I pretty much knew what I wanted, I just wan More

by dmolodetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
May 13, 2024 -

Hartford Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

May 12, 2024

I cannot say enough good about the crew at Hartford Toyota Superstore, from the Manager to the individual who worked on my car, solving numerous mysteries. I was so pleased, I switched dealerships to m More

by cwbamberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
May 12, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

May 11, 2024

Friendly and efficient service. Makes recommendations for needed service, No upsell. Plus nice car wash More

by wjscholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
May 12, 2024 -

Hartford Toyota responded

Thank you for your very kind review. Janice and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

May 10, 2024

Kept me updated, timing of service and what was needed. Felt comfortable with the entire process. More

by zande87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
May 10, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

May 10, 2024

Great fast friendly service. I got to work with Joseph who was able to help me right away with an oil change More

by t-emery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph didn't catch the last name
May 11, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

May 10, 2024

Had a problem with my GPS/computer in my tundra a tech came out that was very knowledgeable More

by Ednadeau
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
May 11, 2024 -

Hartford Toyota responded

Thank you! Stephen and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

May 07, 2024

Knowledgeable staff! No hidden costs or work to be done without being informed. Clean facility. The place to be for my 2015 Toyota Camry!! More

by lightskydancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
May 07, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

May 02, 2024

Always experience a good time at Hartford Toyota. Many years at Hartford Toyota. Didn’t wait long More

by rivjeanette05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
May 02, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

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